Midfeeds Tack n Togs massive disappointment

In today's fast paced no time to waste society, online shopping has become quite the norm. I have been **********ly let down with the likes of the Leroy Merlin stores but you can imagine my utter shock and dismay when a store like Midfeeds Tack n Togs show availability of stock, accepts payment but moments later sends an email to say that not one but two of my shopping cart items are actually not in stock. Lusanda Makeleni | Midfeeds • Tack ’n Togs Online Sales Consultant further goes on to admit that "unfortunately we have been waiting for the vetwraps for over a month now" and yet you are still able to purchase these products via the online shop.

This can be marginally understood on a level - not acceptable none the less. What was really shocking is that they point blank refused to offer similar products to replace the ones they did not have in stock when I suggested this and also refused to courier the items when they arrived at their cost. And given the 100/200% mark up they put on the items its not as though it would make any significant difference to their bottom line.

the problem with large retailers is they actually just don't care about customer service and feel they have such a large customer base they honestly don't seem at all phased if a handful of their customers move suppliers.

SA or the "new" South Africa and its careless attitude shows all to well in Midfeeds Tack n Togs actions today