Failing to provide info for a 3 way comparison report

My name is Rene. Been staying in Midlands Estate for 10 years. In the beginning of my arrival my MES account was over R3000.00pm. I initially thought this is the norm. After many questions and fights I installed a effer-G which shows my usage, to my surprise my account instantly came down to R800.00pm. I also installed solar which makes my bill even less. To my suprise my account jumped again from R821.23 to R1201.93 this month. The comparison (test) meter I insisted MES must install as I don't trust them since then now shows 2 on their MES test meter and the house MES meter 14 in the same electrical box. It doesn't make sense. After asking for the calibration certificate I get a document dated 3 May 2018, which is the factory calibration letter. According to MES this calibration is for life? My account was constant 188 Dec, 167 Jan, 186 Feb and now 338.00kwh for March. With their MES test meter only calculating 2 and the house MES meter calculating 14 at the same time, this means I am being overcharged and my high account this month is proof of it! The solar graph's is also not corresponding to the daily usage units received by MES. Send a email to MES for the daily usage of August 2024 on 30 August at 09h29. Got back "please find meter reading information for the period 1/8/2024 to 29/8/2024" basically 2 lines 88 504 -88 679 usage 175. My account for the month 13 August - 13 September R905.63. With the solar graph showing that the usage is in the minority and the solar is in the majority, (picture attached) I have decided to report this matter to Bondev. On 03 September at 08h51 an email was send ragarding this matter. On 11 September at 08h18 I was informed it is now handed over to another person at Bondev. I am still waiting with no feedback after a meeting was scheduled on Monday 10 September 2024.