MP
Midvaal Plumbers
Claimed Business
MP
Midvaal Plumbers
Claimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
#3
in Construction & Hardware
NPS Score
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Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Sharleen W
1 reviews | Active since Jan 2020
18 Jul 2023, 12:02
Faulty tanks and terrible service!
I purchased a 5000l tank from Midvaal Plumbers on 15 February 2023 for R4747. The tank was delivered on 18 February and their staff placed the tank on our property. No checks or inspections done, it was a Saturday morning and these staff just wanted to get off the property. I was on a call when they delivered and my dad opened for them. When I came back out a few minutes later the people were gone! We had very little significant rain since the tank was delivered and I assumed we will only use the tank the following season (as it rains during Summer in JHB). In April we had a final hurrah. My dad who always watches the news told us there is some rain coming and we asked someone to help us relay the gutter next to tank so we can at least catch some water. The rain storm was super, we could have filled the tank but the next day my dad went to check and the tank was gushing water. On 3 April (the day we discovered the leak) we contacted the company. we sent them pictures and they promised to send someone. On 11 April, nobody had come out yet and after enquiring we were told someone would come that week. On 20 April we were told there is a backlog due to load shedding on 12 May after enquiring they responded "Good Morning, I apologise on this matter we only recently started receiving stock, due to loadshedding the machines did not produce as much as the usual. We are done with the backlog on the orders and are processing the damaged tanks." They proceeded saying delivery will be the next week. on 18 May they asked if a technician can come the next day and I agreed. Then on 19 May the technician was running behind and could not make it. on 6 June I asked them what was happening and they advised they will follow up. Then on 28 June I called them and was directed to a new staff member. she too said the reason for the poor service was load shedding. The stories went on and on until today finally they sent someone. That person looked at the tank and we were advised the broken tank is our error because it was placed on a brick. My issue is, I did not place it on a brick. I did not even move the thing since it was delivered as I am unable to. I think it's very evident that they are selling faulty tanks, dont take care where they place it (or even sabotaging) o take money from people. Please do beware. I lost my money so no one else have to! The day
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Sharleen W
1 reviews | Active since Jan 2020
18 Jul 2023, 12:02
Faulty tanks and terrible service!
I purchased a 5000l tank from Midvaal Plumbers on 15 February 2023 for R4747. The tank was delivered on 18 February and their staff placed the tank on our property. No checks or inspections done, it was a Saturday morning and these staff just wanted to get off the property. I was on a call when they delivered and my dad opened for them. When I came back out a few minutes later the people were gone! We had very little significant rain since the tank was delivered and I assumed we will only use the tank the following season (as it rains during Summer in JHB). In April we had a final hurrah. My dad who always watches the news told us there is some rain coming and we asked someone to help us relay the gutter next to tank so we can at least catch some water. The rain storm was super, we could have filled the tank but the next day my dad went to check and the tank was gushing water. On 3 April (the day we discovered the leak) we contacted the company. we sent them pictures and they promised to send someone. On 11 April, nobody had come out yet and after enquiring we were told someone would come that week. On 20 April we were told there is a backlog due to load shedding on 12 May after enquiring they responded "Good Morning, I apologise on this matter we only recently started receiving stock, due to loadshedding the machines did not produce as much as the usual. We are done with the backlog on the orders and are processing the damaged tanks." They proceeded saying delivery will be the next week. on 18 May they asked if a technician can come the next day and I agreed. Then on 19 May the technician was running behind and could not make it. on 6 June I asked them what was happening and they advised they will follow up. Then on 28 June I called them and was directed to a new staff member. she too said the reason for the poor service was load shedding. The stories went on and on until today finally they sent someone. That person looked at the tank and we were advised the broken tank is our error because it was placed on a brick. My issue is, I did not place it on a brick. I did not even move the thing since it was delivered as I am unable to. I think it's very evident that they are selling faulty tanks, dont take care where they place it (or even sabotaging) o take money from people. Please do beware. I lost my money so no one else have to! The day
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Fiona B
1 reviews | Active since Jan 2020
24 Mar 2023, 08:37
No need to look at anyone else
You get Plumbers and Plumbers and then you get Midvaal Plumbing. When our geyser burst, I knew not to even shop around. Their reputation is enough. Quick, efficient, within the general price range for this area (Midvaal) and very pleasant to deal with. They even dealt with a wasp nest built on top of the geyser. Registered with Insurance companies, highly experienced teams, Plumbers you don’t need to call back to fix mistakes.
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Fiona B
1 reviews | Active since Jan 2020
24 Mar 2023, 08:37
No need to look at anyone else
You get Plumbers and Plumbers and then you get Midvaal Plumbing. When our geyser burst, I knew not to even shop around. Their reputation is enough. Quick, efficient, within the general price range for this area (Midvaal) and very pleasant to deal with. They even dealt with a wasp nest built on top of the geyser. Registered with Insurance companies, highly experienced teams, Plumbers you don’t need to call back to fix mistakes.
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Anonymous
1 reviews | Active since Jan 2020
23 Jan 2020, 13:47
Best Plumbers in Midvaal
Thank you Midvaal Plumbers for the great servic i got from you guys And even after the small accident in the roof that looked rather big you Handeld it so well thank you I will recommend you any time
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Anonymous
1 reviews | Active since Jan 2020
23 Jan 2020, 13:47
Best Plumbers in Midvaal
Thank you Midvaal Plumbers for the great servic i got from you guys And even after the small accident in the roof that looked rather big you Handeld it so well thank you I will recommend you any time
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