MIE Background Screening Sucks!!

This company is a major frustration and a nightmare to deal with. I paid submitted a request for three certificates to be verified. The first feedback was that certification of documents needed is necessary. The second complaint was that not all documents were attached. When I confirmed with the responsible person the finding was that she did not understand how to use a mouse and scroll down in a document. When she realized her mistake she raised a new complaint that the documents are certified by a Commissioner of Oaths and not the SAPS. Apparently MIE Background Screening do not accept documents verified by a Commissioner of Oaths but only documents certified by SAPS who are in many instances *******. From a legal perspective they have no right not to accept documents certified by a Commissioner of Oaths. This is not mentioned when I paid for their services. Not only is the process delayed by a person who is not able to operate a mouse they force down rules which do not meet with legal requirements. Their poor ratings on social media also speaks for itself. They actually stole my money.