MB
MIE background screening
Claimed Business
MB
MIE background screening
Claimed Business
10 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.4|10 Reviews
Jun '25 - May '26
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
Frequently Asked Questions About MIE background screening
MIE background screening has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked MIE background screening across 46 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDO
Darryl O
1 reviews | Active since Jan 2020
25 Feb 2026, 14:38
MIE Poor verification service
Poor Service – International Qualification Verification I am extremely frustrated with MIE’s handling of my International Qualification Verification. I have submitted my qualification along with the official SAQA verification certificate confirming that my international qualification has already been evaluated and certified. Despite this, I continue to receive the same repeated feedback, NQF level not verified yet I've submitted the NQF verification certificate with my qualification.... The ongoing back-and-forth is unnecessary and reflects poor service delivery, especially considering the documentation has already been vetted by SAQA. I really wonder what are we being billed for. Really frustrating process.
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Darryl O
1 reviews | Active since Jan 2020
25 Feb 2026, 14:38
MIE Poor verification service
Poor Service – International Qualification Verification I am extremely frustrated with MIE’s handling of my International Qualification Verification. I have submitted my qualification along with the official SAQA verification certificate confirming that my international qualification has already been evaluated and certified. Despite this, I continue to receive the same repeated feedback, NQF level not verified yet I've submitted the NQF verification certificate with my qualification.... The ongoing back-and-forth is unnecessary and reflects poor service delivery, especially considering the documentation has already been vetted by SAQA. I really wonder what are we being billed for. Really frustrating process.
0
Replies (0)D
Donald
1 reviews | Active since Jan 2020
28 Jan 2026, 07:16
Their response to customer service is very Poor. Respond to calls and even email is very bad
I have done my finger print check on friday 23/02/2026 the process was for 48hrs and up to so far I didn't receive the results. Tried to call and even send an email and only not to be assisted
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Donald
1 reviews | Active since Jan 2020
28 Jan 2026, 07:16
Their response to customer service is very Poor. Respond to calls and even email is very bad
I have done my finger print check on friday 23/02/2026 the process was for 48hrs and up to so far I didn't receive the results. Tried to call and even send an email and only not to be assisted
0
Replies (0)MK
M K
1 reviews | Active since Jan 2020
7 Jan 2026, 15:34
Incorrect reporting of records
MIE has incorrectly reported a ******** record that was legally expunged during a recent background check. I am in possession of an official Expungement Certificate, yet this information was still disclosed, causing prejudice and delays in my employment process. An expunged record should not be reported or re**** upon, and its disclosure raises serious concerns regarding accuracy, fairness, and POPIA compliance. I am requesting that MIE urgently investigate and correct the report, and confirm in writing that no ******** record exists.
Helpful (0)
|Replies (0)MK
M K
1 reviews | Active since Jan 2020
7 Jan 2026, 15:34
Incorrect reporting of records
MIE has incorrectly reported a ******** record that was legally expunged during a recent background check. I am in possession of an official Expungement Certificate, yet this information was still disclosed, causing prejudice and delays in my employment process. An expunged record should not be reported or re**** upon, and its disclosure raises serious concerns regarding accuracy, fairness, and POPIA compliance. I am requesting that MIE urgently investigate and correct the report, and confirm in writing that no ******** record exists.
0
Replies (0)MK
MK K
1 reviews | Active since Jan 2020
7 Jan 2026, 15:12
MIE Reports Expunged ******** Record
MIE has incorrectly reported a ******** record that was legally expunged during a recent background check. I am in possession of an official Expungement Certificate, yet this information was still disclosed, causing unnecessary prejudice and delays in my employment process. I have formally disputed the result and submitted the required documentation, but the matter has not been resolved timeously. An expunged record should not be reported or re**** upon, and continued disclosure raises serious concerns regarding accuracy, fairness, and POPIA compliance. I am requesting that MIE urgently correct the report and confirm in writing that no ******** record exists.
Helpful (0)
|Replies (0)MK
MK K
1 reviews | Active since Jan 2020
7 Jan 2026, 15:12
MIE Reports Expunged ******** Record
MIE has incorrectly reported a ******** record that was legally expunged during a recent background check. I am in possession of an official Expungement Certificate, yet this information was still disclosed, causing unnecessary prejudice and delays in my employment process. I have formally disputed the result and submitted the required documentation, but the matter has not been resolved timeously. An expunged record should not be reported or re**** upon, and continued disclosure raises serious concerns regarding accuracy, fairness, and POPIA compliance. I am requesting that MIE urgently correct the report and confirm in writing that no ******** record exists.
0
Replies (0)PD
Patrick D
1 reviews | Active since Jan 2020
3 Nov 2025, 10:30
Total disappointment
Very disappointing experience, level of service is on par with a Government department. my payment was allocated incorrectly to the wrong ID number and after two weeks of back-and-forth emails Im still waiting for a simple qualification check. The phone does not get answered. If it were my company I'd fire the entire call centre , what a disaster.
Helpful (0)
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Patrick D
1 reviews | Active since Jan 2020
3 Nov 2025, 10:30
Total disappointment
Very disappointing experience, level of service is on par with a Government department. my payment was allocated incorrectly to the wrong ID number and after two weeks of back-and-forth emails Im still waiting for a simple qualification check. The phone does not get answered. If it were my company I'd fire the entire call centre , what a disaster.
0
Replies (0)BA
Brendon A
1 reviews | Active since Jan 2020
2 Sept 2025, 14:00
Terrible Business.. stay away
Zero stars -- in fact - "de-zar-stars"--they should be shut down...the most useless bunch of people I have ever had the unfortunate opportunity to have to deal with...would not recommend ...i can guarantee you will have problems...
Helpful (0)
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Brendon A
1 reviews | Active since Jan 2020
2 Sept 2025, 14:00
Terrible Business.. stay away
Zero stars -- in fact - "de-zar-stars"--they should be shut down...the most useless bunch of people I have ever had the unfortunate opportunity to have to deal with...would not recommend ...i can guarantee you will have problems...
0
Replies (0)MvdW
MJ van der Walt
1 reviews | Active since Jan 2020
2 Sept 2025, 13:05
MIE Background Screening Sucks!!
This company is a major frustration and a nightmare to deal with. I paid submitted a request for three certificates to be verified. The first feedback was that certification of documents needed is necessary. The second complaint was that not all documents were attached. When I confirmed with the responsible person the finding was that she did not understand how to use a mouse and scroll down in a document. When she realized her mistake she raised a new complaint that the documents are certified by a Commissioner of Oaths and not the SAPS. Apparently MIE Background Screening do not accept documents verified by a Commissioner of Oaths but only documents certified by SAPS who are in many instances *******. From a legal perspective they have no right not to accept documents certified by a Commissioner of Oaths. This is not mentioned when I paid for their services. Not only is the process delayed by a person who is not able to operate a mouse they force down rules which do not meet with legal requirements. Their poor ratings on social media also speaks for itself. They actually stole my money.
Helpful (0)
|Replies (0)MvdW
MJ van der Walt
1 reviews | Active since Jan 2020
2 Sept 2025, 13:05
MIE Background Screening Sucks!!
This company is a major frustration and a nightmare to deal with. I paid submitted a request for three certificates to be verified. The first feedback was that certification of documents needed is necessary. The second complaint was that not all documents were attached. When I confirmed with the responsible person the finding was that she did not understand how to use a mouse and scroll down in a document. When she realized her mistake she raised a new complaint that the documents are certified by a Commissioner of Oaths and not the SAPS. Apparently MIE Background Screening do not accept documents verified by a Commissioner of Oaths but only documents certified by SAPS who are in many instances *******. From a legal perspective they have no right not to accept documents certified by a Commissioner of Oaths. This is not mentioned when I paid for their services. Not only is the process delayed by a person who is not able to operate a mouse they force down rules which do not meet with legal requirements. Their poor ratings on social media also speaks for itself. They actually stole my money.
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Replies (0)RV
Richard V
1 reviews | Active since Jan 2020
30 Jul 2025, 11:20
MIE ****S US OUT OF R554,84
MIE ****med us out of R554,84. (MIE Ref # 19136147) 16 June 2025: We paid and booked online for "expedited" service for a ******** Clearance needed for work. We heard nothing from them. 27 June 2025: I called HQ. They asked which day would suit us for prints, and we said the third of July. They emailed us a doc "to confirm the status of the booking confirmation" 3 July 2025: We went to the PE branch as arranged telephonically. The guy there said the booking is not on his system, but he would take the prints (which he did) and add them. We heard nothing for a week. 11 July 2025: I called again to ask whether it had been added to the system. Angelique answered and confirmed that it was done and would confirm via email. This was never done. 16 July 2025: I called HQ. Indiwe told me we didn't keep the appointment! (not true) And that MIE will refund us IF we pay a refund fee! (This is typical of a ****) 16 July 2025: Angelique from PE called and apologised profusely and said they probably lost the prints. She promised to check and call me back within half an hour. ****! She never did. 17 July 2025: After not being able to get through to Angelique telephonically, I smsed to ask what's going on. She smsed back to say she would have feedback by 19 July. ****! This was not given. 21 July 2025: After insisting on a response, I got an email from Angelique: "Yes her fingerprints is on system. Just make a new booking and pay, we will submit and you will receive results via email." So they had the prints, but wanted us to pay AGAIN. ****MERS and ****S. I gave MIE time to respond, but unfortunately, to date, 30 July 2025, we haven't got our money back, nor the results. So we paid for ZERO service. I will now be forced to take the matter further via Civil Summons and/or a ******** Theft case if we don;t get a refund soon.
Helpful (0)
|Replies (0)RV
Richard V
1 reviews | Active since Jan 2020
30 Jul 2025, 11:20
MIE ****S US OUT OF R554,84
MIE ****med us out of R554,84. (MIE Ref # 19136147) 16 June 2025: We paid and booked online for "expedited" service for a ******** Clearance needed for work. We heard nothing from them. 27 June 2025: I called HQ. They asked which day would suit us for prints, and we said the third of July. They emailed us a doc "to confirm the status of the booking confirmation" 3 July 2025: We went to the PE branch as arranged telephonically. The guy there said the booking is not on his system, but he would take the prints (which he did) and add them. We heard nothing for a week. 11 July 2025: I called again to ask whether it had been added to the system. Angelique answered and confirmed that it was done and would confirm via email. This was never done. 16 July 2025: I called HQ. Indiwe told me we didn't keep the appointment! (not true) And that MIE will refund us IF we pay a refund fee! (This is typical of a ****) 16 July 2025: Angelique from PE called and apologised profusely and said they probably lost the prints. She promised to check and call me back within half an hour. ****! She never did. 17 July 2025: After not being able to get through to Angelique telephonically, I smsed to ask what's going on. She smsed back to say she would have feedback by 19 July. ****! This was not given. 21 July 2025: After insisting on a response, I got an email from Angelique: "Yes her fingerprints is on system. Just make a new booking and pay, we will submit and you will receive results via email." So they had the prints, but wanted us to pay AGAIN. ****MERS and ****S. I gave MIE time to respond, but unfortunately, to date, 30 July 2025, we haven't got our money back, nor the results. So we paid for ZERO service. I will now be forced to take the matter further via Civil Summons and/or a ******** Theft case if we don;t get a refund soon.
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Replies (0)