Active since Sep 2019
I am extremely frustrated with the service from VUMA HYPA right now. I have had no fibre connection since yesterday, and I work from home, so this has caused a major inconvenience for me financially and professionally. What makes this even more frustrating is being told to “check the outage link” when I literally do not have internet access to do that. The support I’ve received so far has not been helpful at all. I pay for this service expecting reliability, and this ongoing downtime is unacceptable. If this issue is not resolved urgently and communication does not improve, I am seriously considering cancelling my subscription altogether.
I am extremely frustrated because the company’s website is not user friendly I have been trying to reset my password for the past 2 days but I can’t even after successfully changing the password when I enter the new one it rejects it! I need the MIE report for my SACPCMP registration and the delay is costing me so much!!!!