Very Upset Mildays Customer

Good day All

I purchased on my miladys account in the last week before Christmas and paid up my account in the middle of January. I was charged a 5.00 card fee which I did not see or was even told about it. I then received another statement this month with another 5.00 fee added to it. So I must now pay 10.00 for a card fee. What daylight ******* is this. How is a company charging 5.00 to use your account card? I have not been purchasing on my account card for quite awhile so was unaware of these hidden costs. I phoned the call Centre today and the lady who answered the call says she is unable to credit this amount as it has to be paid? I then told her I rather close my account and she said no problem she will close it now. Can you believe that stores no longer teach their staff to value their customers and try to keep them as customers.. So if 1000 customers are paying 5.00 a month the store is making 5000.00 profit on a monthly basis what daylight ******* is this. Very upset and angry customer of over 40 years. Is this how Mildays treat their long term customers?