Ask the name of the product you being quoted on first before acceptance. Don't pay balance until satisfied.

Very unhappy with service and installation post installation. Seems once payment made in full they don't respond to complaints nor care. Quotes are done on sub-standard entry level sliding doors without telling you, to be affordable. The quote does not have the name of the product being quoted on. When you ask you get a rushed vague response on the product name to find out its a cheaper range. A customer should be told what type of sliding door range is quoted on for a client to know what they getting and to be given a choice on sub standard v fitting in with existing look of sliding doors and frames. In addition, my installation done 18 months ago now has leaking problems and the silicone used was not waterproof silicon thus not even 2 years later is crumbling and peeling off. I was told by an employee they don't and cant use waterproof silicone. Frame was not measured correctly allowing for water to seep in. Plastering around frame untidy. Had several bad leaks. They attempted to fix by drilling holes in the new alluminium frames making frames look worse. They messed silicone all over my existing long windows resulting in scratch marks on existing windows when they tried to remove waste silicone. As a courtesy before going this route and to give Andre, the beneficial owner , the courtesy to discuss and bring to his attention I put in a formal complaint telephonically over a month ago on the above. That complaint was after discussing my issues with my contractor Etienne who referred me and with 4 different employees of Mildo projects from date of installation until now. All did nothing to address the issues. It's 5 weeks later not a single attempt from Mildo Projects or Andre to discuss my complaints despite giving him 5 weeks notice as an opportunity to revert after warning I would go this route. Very unsatisfied customer. I have no doubt I will get a call or a response on this platform after my review.