SR
Susan R
Active since Dec 2024
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Terrible place over priced over rated. Just a dump
Most terrible place to stay for your money. At R2200.00 per night for 4 sleeper self catering with no hand soap, shower gel, pan to cook in, rusted grill, broken curtains, broken stove, no TV either SABC or DSTV, no proper pots to cook in, no hot placemats or pot holders, nothing. But they take your money and upfront within 24 hours to book. New housekeeping management don't do anything and nowhere to be seen, owners don't care. Don't waste your money coming here. They charge 5 Star prices but the place is a dump. No hand towels even to dry your hands and when you ask you given broken stained towels, it is a pathetic place. I'd rather pay same price at 4 star or 5 star anywhere else than come here for what? How owners get away with it is beyond me and ludicrous. Someone needs to do something. Stay away.
0 replies
4 months ago
Excellent service. The best online perfume shop
Absolute excellent service, very professional, easy purchaser, super fast delivery and product in excellent condition got what I ordered. They deserve 5 star rating. Was the first time to buy from My Perfume Shop. Will definitely continue to buy from it. Very happy.
0 replies
5 months ago
Simply the best
Bobbi Brown at Woolworths Clearwater is the best due to the consultant situated at that branch and they offer great specials at times. The prices are on par with anywhere else so my preferred choice is this branch because of the consultant. Her name is Lemo and she gives exceptional service from being utmost professional, extremely friendly and just fun to talk to and letting her apply the styles to your eyes, she is highly skilled in the product range and very experienced in makeup makeovers or makeup applications. Bobbi Brown Smokey eye mascara, charcoal eyeliner, eyeshadow crayons and eye Brown mascara products are simply the best. Lemo is just amazing and she makes the brand shine. I love the Bobbi Brown brand so much more now because of Lemon and an excellent product going hand in hand as it's all I use for eye, eyebrow and blush makeup.
0 replies
9 months ago
Bad service
H&M Sandton City is the worst branch. Their customer service is absolutely terrible. They have no care for customers and service is shocking
0 replies
10 months ago
Dalhard Solutions - Gym equipment repair centre - the best company you can get offering exceptional service, expertise, great workmanship and very knowledgeable.
I recently interacted with Gerhard of Dalhard Solutions who provide gym equipment repairs and services. They are absolutely amazing. From my first contact with Gerhard in bringing the defect of my exercise bicycle to his attention to repairing the side panel of my exercise bike I received exceptional service. The turn around time from get go to coming to my home was 5 business days. They are extremely professional and very knowledgeable with all gym products. The team who came to my home was superb. They sorted out the issue within 10 minutes perfectly. They knew exactly what to do, arrived with the exact correct part, were extremely friendly and went out of their way to assist in replacing the broken part fitting it perfectly. Its seldom to get excellent service from companies anymore and it was just wonderful knowing that you can still get reliable companies who offer amazing service with quality and friendliness. I highly recommend Gerhard and his team for any gym repairs or to source you gym equipment as Dalhard Solutions works in a very safe environment offering you good quality goods or service and can be totally trusted, helping you to find the perfect gym equipment you need or to repair any gym equipment without issues.
0 replies
16 months ago
Amazing service extremely professional and excellent products
Amazing amazing client services and offerings. Im astounded and its so pleasing to know there are companies in South Africa who still go the extra mile for clients. New customer signed up yesterday. Unbelievably Easy and Astin Moses from Dotsure was extremely professional and friendly and from the outset she made me feel comfortable and just wanting to sign up. Their medical aid packages are great and now my fury children too have medical aid. If I could give Dotsure and Astin Moses 10 stars I would.
2 replies
16 months ago
SHOCKING TERRIBLE SERVICE. ACCOUNTS DEPARTMENT IS PATHETIC. I DONT EVEN KNOW IF ONE CAN CANCEL AS THEY DONT ASSIST
Absolute shocking terrible service. Accounts department is not interested in assisting whatsoever. They have no knowledge of the issue at hand, give you the wrong advice. I just wanted to change my date for a debit order, not the bank details. It has taken me over a week. I have called them three to four times a day. Each accounts clerk does not know how to attend to this from telling me to go into my banking app to approve it which I tried stupidly and there was nothing there to going onto their portal. You wait over 20 minutes for your call to be answered. The accounts clerks are rude and put the phone down on you. They don't respond to emails. They are the worst service provider in South Africa. I am posting this in the hope that they will respond to my query but I am not hopeful as i see that they don't even care as they dont respond to any complaints on hellopeter.
0 replies
17 months ago
Shocking work and shocking service. Dont fix the problem but try and sell you new toner that you dont need instead of fixing printer.
I wish there was an option for minus five star. I wish I read the reviews before taking my Canon Printer to Partserve Limbro Park. The worst service ever encountered. I took my 4 year old printer in because it printed red lines down the page horizontally on portrait documents and vertically on emails and because the printer was suddenly pulling the pages though as if to print double sided when not double side print thus double time to print single sided pages which was a printer setting on the printer (not on a computer as even my IT guys could not fix this on my computer. I got the quote and I was billed just under R6 000,00 for repairs. I can buy a new Laser Canon printer that also does multiple scanners for R1 950.00. I noted the actual job work quoted was minimal as the only work they quoted was to replace foam roller, feed and separation rollers totalling R1 245,98 and that R4 000,00 was for 2 new Canon original toners (the magenta and yellow (total R6 000,00) which I did not ask for as I did not go there to purchase new toner consumables but to fix my printer. The back-office staff are unfriendly and difficult to talk to as the lady who initially took my call was rude and constantly interrupting me when I called to discuss the quote. The lady was insistent that they could not fix my printer unless I bought new toner as they apparently could not test the printer without original Canon toner and was pushing me to accept the quote as is. When I refused she was reluctant to assist me further and I got the impression it was all about selling me new toner at a very high cost of R1 995,00 per colour. I found this strange as I brought in the printer with 4 colour toners of a Canon compatible toner purchased from a well-established company where the toners were not empty when I brought in the printer (nor were the toners empty after I got my printer back still defective as a side note). In addition, there were 4 colours in the printer yet I was billed for only 2 originals so if they allege they could not test the printer by forcing me to buy 2 new toners why did they not quote me for 4 original toners. I felt they are ripping me off. The lady assured me that the work quoted would take away the red lines and fix the pulling of the pages. The next day I was informed the printer was fixed and ready for collection but I obviously had to pay the full bill upfront and send proof of payment. It took me 3 hours again to travel to Limbro Park and waiting time as the printer was not ready for collection keeping me waiting for almost an hour. I don’t know what they did to the printer as there was no difference. It still printed the exact same red lines and it still pulls the pages as if printing double sided. They obviously never tested the printer because if they did they would have seen nothing changed yet made me believe it is fixed. I called back to complain and asked for a refund. They insisted that the problem was because I would not let them instal the 2 new original Canon Cartridges at R1 995,00 per toner despite keeping the other 2 toners (black and cyan) that were not original in the printer which was “ok”. I just did not understand this. They offered to collect the printer. I then googled what the problem is when a printer prints red lines and on a Canon laser printer it is stated that the nozzles are either dirty or the printer head is damaged from wear and tear - far from anything to do with rollers that they replaced. I sent the link to the website to the manager which covers this issue for inkjet and laser printers. He obviously did not read the link as his reply was that I have an inkjet printer and not a laser printer had he read the link properly he would have seen that the article deals with laser printers below inkjet printers and he insisted that the problem was because I did not agree to instal the 2 toners they quoted which to me appeared to be the only thing they are stuck on - to sell new toners. I asked for an upfront estimate of what it would cost to clean a nozzle on a printer or change a printhead as they surely would know what they would charge before I was willing to give them my printer as I feared that they would fetch my printer from my home, bill me 2 hours travelling if I did not accept their quote for whatever amount it would now be as I just don’t trust this company anymore and that if I then refused to pay the high quote they would hold a lien over my printer. They refused to give me an estimate before and insisted on collecting my printer and refused to refund me but are so quick to insist on full payment upfront and not do the job. I doubt they even changed the foam roller as I took a photo of it before bringing in the printer and the one in the printer is exactly the same –as you can see it has been used substantially before and is definitely not new. Having regard to the fact that they did not fix my printer at all in the first place, did not test if after it was so called repaired, gave me the indication that they don’t know what they are doing by quoting to replace foam rollers and separation trays for a job where they should have looked at the nozzles and printer head and I don’t know how a separation roller will change the setting on the printer when printing single sided pages. I was not going to take the chance of incurring more costs and them holding a lien over my printer if I did not pay their future unknown costs and I had no guarantee they would fix the problem. They still refuse to refund me. I will never go near this company. I then followed the simple steps in the link I sent the manager to repair a printer with red lines and guess what - I fixed my own printer. It now no longer makes red lines and I still have the same toner in my printer that I had that they wanted to replace. The only issue now is still the pulling of the pages as if it is printing double sided when not double sided but I can live with that. I understand there is a much better company in Sandton working on Epson printers and all other printers and that Partserve don’t hold the monopoly and I elect to never go near this company again in the future but to go to their competitor.
2 replies
17 months ago
Shockingly bad service and very suspicious plumbers called Plumbers Plumbing under the Plumbrosgroup Johannesburg.
www.plumbrosgroup.joburg Beware of Plumbros Plumbers Johannesburg with branch situated allegedly in Krugersdorp and run by a person who only identifies himself as Ben. Totally unreliable shocking service. Worst service. Kept us waiting all day then cancelled with us. Undertook to come out next day never pitched up. Didn't take calls or call to advise they can't make it. Don't waste your time calling Ben on **********. If Ben can't even pitch up or have the courtesy to let you know he can no longer attend to the work it's a bad start and reflection on how the work will be done and what the after service will be like. However my dealings with this company and Ben from the start were suspicious and having unfortunately read the reviews only afterwards on hellopeter when doing this complaint, I am very glad that his team did not pitch up as I feel I would have been out of pocket and cheated of my money like all other clients per the hellopeter reviews. Plumbros Plumbing services probably wont reply to this report as I could not provide an email address for hellopeter to notify them. You cant establish any other info of them or email address and you can only email them to get a quote. There is limited info about them on google. If you ask for a quote or call them the first time you get an immediate call from the owner of the business who calls himself "Ben" and does not offer his surname. I will call him Ben hereafter as that is who he identifies himself as. He answers the call immediately or calls you immediately when you complete the "ask for a quote" section on their website and that is the only time you get super fast response in a flash and the only time you get to speak to the beneficial owner of this plumbing business. After that "Ben" only communicates via WhatsApp messages or voice calls - you cant reach him at all by calling him. When you try calling him and you comment that you cant reach him he replies instantly on Whatsapp by stating he was on another call but when you then try to call him immediately when he communicates on Whatsapp he does not take your call and then sends you a message that his phone battery is on 2% which is suspicious if he is running a business that he cant call you back or that his battery is on 2% because how can he communicate on Whatsapp on 2% battery all the time thereafter and why does he not charge his phone if he is running business - however he seems to be on his phone all the time and reacts immediately for new business as if sitting by his phone waiting for new callers/customers this is very strange behaviour. After he fails to provide the service based on the excuse that his team is stuck on site and battling to fix the problem on that site and can no longer come out to you he offers a time the next day but there is no show up at all nor a call to tell you they are running late or not coming anymore. When you try and call (I called 5 times on a cell call and 3 times via a whatsapp call) to find out where the team is knowing they have your personal address details you get no response - I sent a whatsapp - he read it as you can see he is on line but he has taking the 2 tick read capability off his phone so that it appears as if he did not read your message yet you can see that he comes on line when you send him the message. When you try calling him numerous times he does not take your call and then he blocks you. When you call from another number and he hears it is you he kills the call and blocks that number. When you try communicating with him via WhatsApp he blocks you. When you send an email quote from a new email he responds immediately by calling you but he terminates the call instantly when he hears your voice and then blocks you. Be aware of this plumbing service. It is very suspicious.
0 replies
51 months ago
Ask the name of the product you being quoted on first before acceptance. Don't pay balance until satisfied.
Very unhappy with service and installation post installation. Seems once payment made in full they don't respond to complaints nor care. Quotes are done on sub-standard entry level sliding doors without telling you, to be affordable. The quote does not have the name of the product being quoted on. When you ask you get a rushed vague response on the product name to find out its a cheaper range. A customer should be told what type of sliding door range is quoted on for a client to know what they getting and to be given a choice on sub standard v fitting in with existing look of sliding doors and frames. In addition, my installation done 18 months ago now has leaking problems and the silicone used was not waterproof silicon thus not even 2 years later is crumbling and peeling off. I was told by an employee they don't and cant use waterproof silicone. Frame was not measured correctly allowing for water to seep in. Plastering around frame untidy. Had several bad leaks. They attempted to fix by drilling holes in the new alluminium frames making frames look worse. They messed silicone all over my existing long windows resulting in scratch marks on existing windows when they tried to remove waste silicone. As a courtesy before going this route and to give Andre, the beneficial owner , the courtesy to discuss and bring to his attention I put in a formal complaint telephonically over a month ago on the above. That complaint was after discussing my issues with my contractor Etienne who referred me and with 4 different employees of Mildo projects from date of installation until now. All did nothing to address the issues. It's 5 weeks later not a single attempt from Mildo Projects or Andre to discuss my complaints despite giving him 5 weeks notice as an opportunity to revert after warning I would go this route. Very unsatisfied customer. I have no doubt I will get a call or a response on this platform after my review.
0 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)