Read Mildo's Terms and Conditions

I got a quote from Mildo to replace some old steel windows. I was happy with the quote and ready to accept. I queried one of their Terms of Service where they state they do NOT clean the windows after installation. Taken aback I queried this. They confirmed but did not provide any explanation. They offered to send a cleaning service at extra cost after installation to do the cleaning. If I bought a new car, pair of jeans or a book, I would expect it to be clean on purchase, who wouldn't. The job required making good the plaster around the windows and so I would expect plaster splatter, dirt and finger prints across the frame and glass, no matter how skilled the workman. To deliberately state they would not clean the windows seemed out of alignment with what I would expect from a quality service oriented company. After raising this as an issue with the office and the salesman, they made no attempt to rescue the deal. Whether this is arrogance, poor quality ethic or something else I have no idea, but I was not going to waste my money finding out. Sorry Mildo, someone else will get the job.