Register as Military veteran and apply for benefits

I am a law abiding citizen Bloemfontein. It is now 16 years that I have been unsuccessful to be registered as a veteran according to the law of SA which allows me to apply for benefits. I am poor and my health has deteriorated .I app**** online twice, app**** via email many times including all certified documents and also whatsapp many messages. It shows that messages were read as confirmation yet no reply from Bloemfontein and head offices departments . I delivered my application for Medical assistance and housing personally to the Bloemfontein office about 5 days ago but no 1 is replying to my whatsapp messages. Departments demand that I speak over the cell phone even though I informed them on all occasions that I am deaf. According to SA law it is ******* to discriminate against any persons with any physical disabilities . This is the kind of treatment that no senior ,deaf veteran citizen deserves at the age of 61. My many years of service locally and on the different borders are and is not appreciated. I hate to be known as a white South African citizen Amen 🥺