Not satisfied with wax

Hi

I am a bit disappointing because despite numerous complaints the light in the waxing room is still bad, it is dim and makes it very difficult for the the****** to see and make sure they have gotten rid of all the hair. On more than one occasion I have had to tell the the****** there is till hair left after my facial wax, the the******s themselves adviser that it is difficult with the lighting. I went for a wax on Saturday looked in the mirror after and had to lay back down and ask the the****** to get the hairs, I got home and saw I still had hair left that was not taken out. Please fix the lighting as it really needs to be brighter in there. Also the curtained on the window by the waxing room are absolutely disgusting full of dust and dirty which is concerning because it needs to be hygienic in a place like milk and honey.