1 reviews | Active since Member
I went to MIMI.Q on Friday, 25 November 2022 to shape my eyebrows. I then bought a facial mask which costs R9.99. The brown shape is R40.00. I paid with a card and I was given the slip from the machine only. I did not check the slip. When I went on my bank app when I got home I saw that the debited R200.00 from my card. I called on Monday to let them know and I was told to bring the slip. I went to the branch today, MIMI.Q. in Midestad Mall Bellville and they refused to refund me telling me that I should have an invoice slip detailing what I did. I told her that the slip was not issued. I then demanded footage for Friday. They know very well that the speed point should not balance and I need a reprint of the slip on Friday. They are fraudulent and I am waiting for the footage to be sent to my email. I will open up a case against them. I will not allow myself to be robbed. It does not even make sense how R50.00 was captured as R200. I still walked out of the store without my R150.00.