Poor service

On the 26 March 2022 I went to Mimi Q in Capetown opposit legit for make up at 11:57. There were 2 ladies that were doing us make up . One took a lunch at 12:00 and she never came back. It was long que and work only one lady. I was number 3 but they finish me at 15:30. Poor customer service. The lady used different product for my face. Dark color and am not dark.