1 reviews | Active since Member
I went to the Seapoint branch this afternoon and I was served by a black lady, wearing a brown dress, she was so distracted by a video call of a man. When I was giving her the money she was not looking and grabbed cash that was not meant for her which I placed in the table, my hand was holding the cash to give her but because her focus was on the man who was on the call she was having , I was forced to listen to her conversation with that man about lunches and meeting to take over, which I was not interested on, I had to ask her for a plastic twice. I've been a customer of Mimi.Q ever since I moved here in 2022 and this is my first time experiencing such. The best service will always be Adderley Street next to Tops , those ladies are always polite and ready to serve. This one really undermined me because m black like her and thought I don't matter as a customer for her to pay attention her man than me, j was only there for less than 3 minutes, she could have allowed me to finish and continue her conversation. In my experience as a CS you are not allowed to eat, use your phone infront of customers, it is unprofessional.