Unfriendly Unhelpful Controller Pulane Chaka

Today we were the first customers and stood being patient waiting for assistance after 5min we approached Pulane Chaka the controller whi saw us standing but didn't ask how she can assist and after asking who can assist us at the Money Market she referred us to the kiosk there the lady referred us back to the Money market where there was stino one to assist. Again I asked Pulane who can assist she said Thandiwe Ntyiya is in the bathroom which I feel she should have said in the first place instead of sednius from pillar to post. Eventually Thandiwe made an appearance speaking Sesotho unbothered whether we are fluent in the language or not. The service was poor and having a controller like Pulane who shows no regard for customers at 08:40 in the morning is a concern. Checkers Management do not appointment people base on the years they sat on the till but rat6take them through a customer experience course.