MM
Mimosa Mall
Unclaimed Business
MM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Mimosa Mall
Mimosa Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Mimosa Mall across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYH
YVONNE H
1 reviews | Active since Jan 2020
3 Mar 2026, 10:17
RUNDOWN MIMOSA MALL
First of all the lifts from the parking is not working for longer than a week, the escalators not working, the shopping in Checkers does not even have a quick till for less than 5 article's they more worried about the 60 /60 customers than the instore client. Truly the mimosa Bloemfontein is begin to rapidly going down hill. Yvonne
Helpful (0)
|Replies (0)YH
YVONNE H
1 reviews | Active since Jan 2020
3 Mar 2026, 10:17
RUNDOWN MIMOSA MALL
First of all the lifts from the parking is not working for longer than a week, the escalators not working, the shopping in Checkers does not even have a quick till for less than 5 article's they more worried about the 60 /60 customers than the instore client. Truly the mimosa Bloemfontein is begin to rapidly going down hill. Yvonne
0
Replies (0)AK
MM
MissT M
1 reviews | Active since Jan 2020
21 Dec 2024, 06:53
Unfriendly Unhelpful Controller Pulane Chaka
Today we were the first customers and stood being patient waiting for assistance after 5min we approached Pulane Chaka the controller whi saw us standing but didn't ask how she can assist and after asking who can assist us at the Money Market she referred us to the kiosk there the lady referred us back to the Money market where there was stino one to assist. Again I asked Pulane who can assist she said Thandiwe Ntyiya is in the bathroom which I feel she should have said in the first place instead of sednius from pillar to post. Eventually Thandiwe made an appearance speaking Sesotho unbothered whether we are fluent in the language or not. The service was poor and having a controller like Pulane who shows no regard for customers at 08:40 in the morning is a concern. Checkers Management do not appointment people base on the years they sat on the till but rat6take them through a customer experience course.
Helpful (0)
|Replies (0)MM
MissT M
1 reviews | Active since Jan 2020
21 Dec 2024, 06:53
Unfriendly Unhelpful Controller Pulane Chaka
Today we were the first customers and stood being patient waiting for assistance after 5min we approached Pulane Chaka the controller whi saw us standing but didn't ask how she can assist and after asking who can assist us at the Money Market she referred us to the kiosk there the lady referred us back to the Money market where there was stino one to assist. Again I asked Pulane who can assist she said Thandiwe Ntyiya is in the bathroom which I feel she should have said in the first place instead of sednius from pillar to post. Eventually Thandiwe made an appearance speaking Sesotho unbothered whether we are fluent in the language or not. The service was poor and having a controller like Pulane who shows no regard for customers at 08:40 in the morning is a concern. Checkers Management do not appointment people base on the years they sat on the till but rat6take them through a customer experience course.
0
Replies (0)CG
Carla G
1 reviews | Active since Jan 2020
5 Nov 2024, 13:34
Escalators are always broken very poor management!!
what is happening to mimosa mall theses days? The escalators are never working! This is just poor management! Its always a mission going to the mall,my mom struggles to climb stairs and the elevators are always full and busy. I use to love going to the mall but now i would rather go to waterfront or Northridge mall.
Helpful (0)
|Replies (0)CG
Carla G
1 reviews | Active since Jan 2020
5 Nov 2024, 13:34
Escalators are always broken very poor management!!
what is happening to mimosa mall theses days? The escalators are never working! This is just poor management! Its always a mission going to the mall,my mom struggles to climb stairs and the elevators are always full and busy. I use to love going to the mall but now i would rather go to waterfront or Northridge mall.
0
Replies (0)MS
Mwelase S
1 reviews | Active since Jan 2020
19 Jul 2024, 07:58
Mimosa Mall. Bloemfontein , BECAREFUL WHEN YOU PARK YOUR CAR INSIDE THE MALL!!!!
Yesterday my car was broken into at Mimosa Mall in Bloemfontein. The control room of the mall reported that the footage was not clear and the other camera facing the car is not working. I then called the manager of the mall this morning, a very nice guy. However, I got disappointed that he seemed to be taking offence when I related to him the past incidents that occurred at the very same mall, with victims being told that the cameras were either not working or not clear. Instead, he said I must bring those victims then he will agree with me (I was truly not forcing him to agree or disagree with me). I sit in some of the security cluster meetings in the Province and I have heard of incidents happening at the very same mall. When I mentioned that he said it is because they always advise victims to report the cases unlike other Centers or malls and this is why there is information available at the SAPS. I think the manager got a bit uncomfortable when I started to ask if the security officers/guards at the mall are vetted. he indicated that they are screened. I asked because I did not understand why it was impossible to download the footage in the 3 incidents I have witnessed or got to know about, yesterday and in previous years. How possible is it that ********s will play around the areas where cameras are not working, how would they know that. Unfortunately, he indicated that I was insinuating. My conversation with the manager was really to raise my concerns as a public member using the mall and to try to show him the gaps that the Centre might not be aware of as I also operate in the same industry of security. Crime in South Africa happens nearly in all malls no matter what security measures are in place. however, an effort to close identified gaps is always imperative. I would truly like to sensitize the public members in the Free State or those coming from outside to be careful when parking their vehicles at Mimosa Mall, ensure that there is nothing valuable when you leave your car, especially the NP 200 barkies.
Helpful (0)
|Replies (0)MS
Mwelase S
1 reviews | Active since Jan 2020
19 Jul 2024, 07:58
Mimosa Mall. Bloemfontein , BECAREFUL WHEN YOU PARK YOUR CAR INSIDE THE MALL!!!!
Yesterday my car was broken into at Mimosa Mall in Bloemfontein. The control room of the mall reported that the footage was not clear and the other camera facing the car is not working. I then called the manager of the mall this morning, a very nice guy. However, I got disappointed that he seemed to be taking offence when I related to him the past incidents that occurred at the very same mall, with victims being told that the cameras were either not working or not clear. Instead, he said I must bring those victims then he will agree with me (I was truly not forcing him to agree or disagree with me). I sit in some of the security cluster meetings in the Province and I have heard of incidents happening at the very same mall. When I mentioned that he said it is because they always advise victims to report the cases unlike other Centers or malls and this is why there is information available at the SAPS. I think the manager got a bit uncomfortable when I started to ask if the security officers/guards at the mall are vetted. he indicated that they are screened. I asked because I did not understand why it was impossible to download the footage in the 3 incidents I have witnessed or got to know about, yesterday and in previous years. How possible is it that ********s will play around the areas where cameras are not working, how would they know that. Unfortunately, he indicated that I was insinuating. My conversation with the manager was really to raise my concerns as a public member using the mall and to try to show him the gaps that the Centre might not be aware of as I also operate in the same industry of security. Crime in South Africa happens nearly in all malls no matter what security measures are in place. however, an effort to close identified gaps is always imperative. I would truly like to sensitize the public members in the Free State or those coming from outside to be careful when parking their vehicles at Mimosa Mall, ensure that there is nothing valuable when you leave your car, especially the NP 200 barkies.
0
Replies (0)KS
Karabelo S
1 reviews | Active since Jan 2020
29 Oct 2023, 14:31
Poor management
The entrance facing medi clinic its two lines but every second day of the week for over 4 months now one line is always closed leaving one open and now we get stuck in line making us late for scheduled work appointments and now in that line a car almost pumped my car behind
Helpful (0)
|Replies (0)KS
Karabelo S
1 reviews | Active since Jan 2020
29 Oct 2023, 14:31
Poor management
The entrance facing medi clinic its two lines but every second day of the week for over 4 months now one line is always closed leaving one open and now we get stuck in line making us late for scheduled work appointments and now in that line a car almost pumped my car behind
0
Replies (0)SN
Sibusiso N
1 reviews | Active since Jan 2020
25 Jan 2021, 10:29
nice place
excellent place to hang around
Helpful (0)
|Replies (0)SN
Sibusiso N
1 reviews | Active since Jan 2020
25 Jan 2021, 10:29
nice place
excellent place to hang around
0
Replies (0)CW
Chris W
1 reviews | Active since Jan 2020
24 Jul 2018, 06:57
Mimosa Mall Bloemfontein security farce
Mimosa Mall security is a farce. My vehicle was broken into on Friday 6 July. First security tried to tell me that the security camera does not cover my vehicle. When I pointed out the camera in the other corner which had an unobstructed view of my vehicle, they then claimed that they cannot show me footage as the security footage can only be shown by a supervisor. When I called (I had to leave early the next morning for Cape Town) to ensure that they do not destroy the footage, they told me that they keep the footage for three weeks and that I have no need to worry. When the police requested the footage, the security cameras suddenly malfunctioned and they had no footage. Sorry Mimosa, simply not believable that your cameras suddenly stopped working and that none of your guards heard the alarm.
Helpful (0)
|Replies (0)CW
Chris W
1 reviews | Active since Jan 2020
24 Jul 2018, 06:57
Mimosa Mall Bloemfontein security farce
Mimosa Mall security is a farce. My vehicle was broken into on Friday 6 July. First security tried to tell me that the security camera does not cover my vehicle. When I pointed out the camera in the other corner which had an unobstructed view of my vehicle, they then claimed that they cannot show me footage as the security footage can only be shown by a supervisor. When I called (I had to leave early the next morning for Cape Town) to ensure that they do not destroy the footage, they told me that they keep the footage for three weeks and that I have no need to worry. When the police requested the footage, the security cameras suddenly malfunctioned and they had no footage. Sorry Mimosa, simply not believable that your cameras suddenly stopped working and that none of your guards heard the alarm.
0
Replies (0)