1 reviews | Active since Member
I was traveling to Johannesburg for work and stayed at Mint Hotel in Sandton. Nice looking place, its new but I would never go back there again.
I was with my lady, she was also in for business but she got there to check in for us before I did because her meetings finished earlier and I was going to arrive late. At some stage someone simply walked into the room and walked out (one of the female security guards). Turns out they put us in a room that staff stays in and security wasn't aware there was a booking for that room. It made sense to me later when I recall her saying I couldn't possibly be booked into the room I said we had already checked into because that belongs to a certain Lerato, who the security guard subsequently walked into the room looking for according to my lady. It seems security went looking for this Lerato who was meant to help me check in ironically, and when she went into the room using her master key she saw that it was dark and thought that this Lerato had probably stepped out. Only then did the security guard finally say I could go to the room we booked on condition she takes me there to make sure I dont walk in on Lerato in her room. Call it a safety measure, I dont know. It turns out that what actually happened is that my lady saw that someone was coming into the room but she was already half asleep and thought it was me who came in and out of the room. Imagine her surprise when I said it wasn't me. I asked reception to look into the matter. Still waiting. Then there was the fire alarm at 3am that went on for ages. Not sure where that came from but it sure took a good 30min for them to eventually turn it off. Must have been by the lobby.
Just when I thought it couldnt get any worse, we asked reception for some info on the restaurant opening up in the future at the hotel and although he didn't know anything at that time, he was more than happy to ask for my Lady's number to "tell her when there is information". As you can imagine, that's three strikes and I certainly wont be going back. I also strongly recommend you seek accommodation elsewhere if booking in the area if you are reading this. They're unprofessional, the place seems to be run by clowns and inappropriate people.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.