Very bad experience

I made a booking online and paid R4290 for a night of 4 people with breakfast and dinner. I booked a family room. And to my surprise I was told it doesn't show in their system that meals is included and when I get to the property I was also told that the jacuzzi is not working and I'll be compensated for a breakfast, I was so disappointed. I didn't know what to do but to agree. Basically I was ****med by Mint hotel 84 on Katherine Sandton.