MT
Mintys Tyres
Unclaimed Business
MT
AI Review Summary
Based on recent customer reviews, Mintys Tyres receives praise at select branches for friendly, knowledgeable staff and efficient tyre fitting, with individual employees like Gerald and Uncle Sam earning standout recognition. However, a significant share of feedback highlights recurring issues including poor post-sale support, refusal to honour defective tyre claims, incorrect tyre fitting, improper alignment, and over-tightened wheel nuts. Customers across multiple locations, including Cresta, Midrand, Randburg, and Bedfordview, report feeling dismissed after payment and frustrated by a lack of accountability when problems arise.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|9 Reviews
Jun '25 - May '26
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
Frequently Asked Questions About Mintys Tyres
Based on recent customer reviews, Mintys Tyres receives praise at select branches for friendly, knowledgeable staff and efficient tyre fitting, with individual employees like Gerald and Uncle Sam earning standout recognition. However, a significant share of feedback highlights recurring issues including poor post-sale support, refusal to honour defective tyre claims, incorrect tyre fitting, improper alignment, and over-tightened wheel nuts. Customers across multiple locations, including Cresta, Midrand, Randburg, and Bedfordview, report feeling dismissed after payment and frustrated by a lack of accountability when problems arise.
Mintys Tyres has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Mintys Tyres across 104 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePB
Pieter B
1 reviews | Active since Jan 2020
9 Feb 2026, 16:24
Waiting Area Mintys Vereeniging
Concern Regarding Waiting Area Conditions – Vereeniging Branch Good day, I would like to formally place on record that I fitted four new tyres at Minties Tyres, Vereeniging. During the time spent in the designated waiting area, there was no fan or adequate ventilation, and the heat levels inside the area were excessive. The conditions became uncomfortable to the extent that I was required to move outside temporarily in order to get fresh air and ventilation. I raise this concern for management’s attention, as the waiting area conditions may affect customer comfort and health, particularly during hot weather. Kind regards, Pieter Breedt If you’d like, I can: Make it stronger (implying expectation of corrective action) Add a recommendation (fan, ventilation, air-conditioning) Adjust it for head office escalation Just say the word.
Helpful (0)
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Pieter B
1 reviews | Active since Jan 2020
9 Feb 2026, 16:24
Waiting Area Mintys Vereeniging
Concern Regarding Waiting Area Conditions – Vereeniging Branch Good day, I would like to formally place on record that I fitted four new tyres at Minties Tyres, Vereeniging. During the time spent in the designated waiting area, there was no fan or adequate ventilation, and the heat levels inside the area were excessive. The conditions became uncomfortable to the extent that I was required to move outside temporarily in order to get fresh air and ventilation. I raise this concern for management’s attention, as the waiting area conditions may affect customer comfort and health, particularly during hot weather. Kind regards, Pieter Breedt If you’d like, I can: Make it stronger (implying expectation of corrective action) Add a recommendation (fan, ventilation, air-conditioning) Adjust it for head office escalation Just say the word.
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Replies (0)AH
Albertus H
1 reviews | Active since Jan 2020
12 Jan 2026, 07:34
Great Experience at Mintys Newtown – Highly Recommended
I had a really great experience buying tyres from Mintys Newtown, and I want to give a special mention to Gerald, who looked after me throughout the whole process. From the moment I arrived, Gerald was friendly, knowledgeable, and genuinely helpful. He took the time to explain the different tyre options, answered all my questions clearly, and made sure I was getting the right tyres for my car rather than just the most expensive option. The service was professional, honest, and efficient, and everything was done exactly as promised. The tyres were excellent quality and great value, and the fitting was done quickly with care and attention to detail. It’s clear Gerald takes pride in his work and customer service, which really makes a difference. Overall, I’m extremely happy with my experience at Mintys Newtown and wouldn’t hesitate to recommend them to anyone looking for reliable tyres and great service. Thanks again to Gerald and the team — I’ll definitely be back.
Helpful (0)
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Albertus H
1 reviews | Active since Jan 2020
12 Jan 2026, 07:34
Great Experience at Mintys Newtown – Highly Recommended
I had a really great experience buying tyres from Mintys Newtown, and I want to give a special mention to Gerald, who looked after me throughout the whole process. From the moment I arrived, Gerald was friendly, knowledgeable, and genuinely helpful. He took the time to explain the different tyre options, answered all my questions clearly, and made sure I was getting the right tyres for my car rather than just the most expensive option. The service was professional, honest, and efficient, and everything was done exactly as promised. The tyres were excellent quality and great value, and the fitting was done quickly with care and attention to detail. It’s clear Gerald takes pride in his work and customer service, which really makes a difference. Overall, I’m extremely happy with my experience at Mintys Newtown and wouldn’t hesitate to recommend them to anyone looking for reliable tyres and great service. Thanks again to Gerald and the team — I’ll definitely be back.
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Replies (0)VS
Vitesh S
1 reviews | Active since Jan 2020
5 Nov 2025, 14:28
Nexen is ***
Just went for balancing and found my tyres were also cracking , strange thing though, this was a 2019 batch, I got nexen tyres on the same car from 2017 which are fine. So seems like nexen has gone *** with its quality stay away!
Helpful (0)
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Vitesh S
1 reviews | Active since Jan 2020
5 Nov 2025, 14:28
Nexen is ***
Just went for balancing and found my tyres were also cracking , strange thing though, this was a 2019 batch, I got nexen tyres on the same car from 2017 which are fine. So seems like nexen has gone *** with its quality stay away!
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Replies (0)MM
Mohammed M
1 reviews | Active since Jan 2020
3 Nov 2025, 11:03
Defective tyres from Mintys
Purchased a new set of Nexen tyres which turned out to have defects and Mintys in Cresta refuse to refund or exchange them. After 3 attempts at balancing with Mintys, the tyres were taken to another tyre franchise with specialised RoadForce equipment (at my expense) to confirm that the tyres indeed had manufacturing defects and were hopping. Firstly, Minty’s does not have the same equipment to test tyres professionally and constantly blame the wheels and car instead. They also rely on subjective drive tests to send a customer away and waste time, instead of acknowledging the fault - which has been objectively pointed out by the specialised equipment already. The tyres can also clearly be seen hopping on the balancing machine, which they refuse to acknowledge as an issue. Their response is to come in yet again, do the balancing yet again, drive (at owners expense) for some time to check and then come back! Avoid Nexen because the tyres are indeed *******. Avoid Minty's because they do not have the equipment to check tyres properly and have no concept of customer support and centricity.
Helpful (0)
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Mohammed M
1 reviews | Active since Jan 2020
3 Nov 2025, 11:03
Defective tyres from Mintys
Purchased a new set of Nexen tyres which turned out to have defects and Mintys in Cresta refuse to refund or exchange them. After 3 attempts at balancing with Mintys, the tyres were taken to another tyre franchise with specialised RoadForce equipment (at my expense) to confirm that the tyres indeed had manufacturing defects and were hopping. Firstly, Minty’s does not have the same equipment to test tyres professionally and constantly blame the wheels and car instead. They also rely on subjective drive tests to send a customer away and waste time, instead of acknowledging the fault - which has been objectively pointed out by the specialised equipment already. The tyres can also clearly be seen hopping on the balancing machine, which they refuse to acknowledge as an issue. Their response is to come in yet again, do the balancing yet again, drive (at owners expense) for some time to check and then come back! Avoid Nexen because the tyres are indeed *******. Avoid Minty's because they do not have the equipment to check tyres properly and have no concept of customer support and centricity.
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Replies (0)HA
Henriëtte Auerswald
1 reviews | Active since Jan 2020
19 Sept 2025, 12:15
I phoned them, they said I can come immediately, they have the Dunlop tyres ready AND on special
I phoned them, they said I can come immediately, they have the Dunlop tyres ready AND on special. Arrived there, the took over the vehicle and in a jiffy everything was done. I even received a 6 pack light blue RETROBAG. Swift, smooth, friendly service
Helpful (0)
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Henriëtte Auerswald
1 reviews | Active since Jan 2020
19 Sept 2025, 12:15
I phoned them, they said I can come immediately, they have the Dunlop tyres ready AND on special
I phoned them, they said I can come immediately, they have the Dunlop tyres ready AND on special. Arrived there, the took over the vehicle and in a jiffy everything was done. I even received a 6 pack light blue RETROBAG. Swift, smooth, friendly service
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Replies (0)SM
Sizeka M
1 reviews | Active since Jan 2020
9 Aug 2025, 12:06
Highly dissatisfied customer
I fitted tyres at Minthys Midrand and went oversea, when I return after 3 weeks the front tyres were finished from outside. I was surprised because the car is used by my wife to drop kids at school and tyres can’t be finished in less than a month. I phoned Minthys and there was no one to reply as I live very far from this shop. I went to the nearest tyre fitment centre to get the vehicle checked and they found that the car was not on proper alignment hence it finished tyres from outside. I had to swap those tyres and got alignment done. When I had tyme I went to Minthys Midrand to explain what happened and the feedback I got is that when I felt like the alignment was not welldone I should have cameback after 3 days. Now I have to buy again tyres because of the poor work done by this fitment centre
Helpful (0)
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Sizeka M
1 reviews | Active since Jan 2020
9 Aug 2025, 12:06
Highly dissatisfied customer
I fitted tyres at Minthys Midrand and went oversea, when I return after 3 weeks the front tyres were finished from outside. I was surprised because the car is used by my wife to drop kids at school and tyres can’t be finished in less than a month. I phoned Minthys and there was no one to reply as I live very far from this shop. I went to the nearest tyre fitment centre to get the vehicle checked and they found that the car was not on proper alignment hence it finished tyres from outside. I had to swap those tyres and got alignment done. When I had tyme I went to Minthys Midrand to explain what happened and the feedback I got is that when I felt like the alignment was not welldone I should have cameback after 3 days. Now I have to buy again tyres because of the poor work done by this fitment centre
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Replies (0)SM
Sizwe M
1 reviews | Active since Jan 2020
26 Jun 2025, 12:04
Bad experience at Mintys Bedfordview
Bad experience I received at Mintys Bedfordview, they made me pay for my old tyres and claimed they had discounted on the purchased tyres hence if I need them I have to pay them. I'm never visiting that shop again. 😠 😡 👎 #TyreShop #BadService
Helpful (0)
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Sizwe M
1 reviews | Active since Jan 2020
26 Jun 2025, 12:04
Bad experience at Mintys Bedfordview
Bad experience I received at Mintys Bedfordview, they made me pay for my old tyres and claimed they had discounted on the purchased tyres hence if I need them I have to pay them. I'm never visiting that shop again. 😠 😡 👎 #TyreShop #BadService
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Replies (0)PS
Phindi S
1 reviews | Active since Jan 2020
13 Jun 2025, 09:28
I received the most terrible service at Mintys tyres Steeldale
I received the most terrible service at Mintys tyres Steeldale. The guy by the name of Muhammed sajjaad haffejee treated me so bad to poirn were he was swearing at me and obe of the guys who was helping with my tyre Joe, I leftthe shop because of the I'll treatment but Joe ran after me and said he will help me no matter what,but Mahhumed called him in the office and swore at him, came out of the office still swearing saying "she mustn't ****ing come in my shop with nonsense. Joe cam to and told me it's ok he'll still help me and I must ignore it. When Joe was done as I was leaving Mahhume shouted "Don't ever ****ing come back here" Is that how Mintys treats it's customers?or treat women? This was a horrible experience and Mahhumed has a bad attitude towards customers and the workers.
Helpful (0)
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Phindi S
1 reviews | Active since Jan 2020
13 Jun 2025, 09:28
I received the most terrible service at Mintys tyres Steeldale
I received the most terrible service at Mintys tyres Steeldale. The guy by the name of Muhammed sajjaad haffejee treated me so bad to poirn were he was swearing at me and obe of the guys who was helping with my tyre Joe, I leftthe shop because of the I'll treatment but Joe ran after me and said he will help me no matter what,but Mahhumed called him in the office and swore at him, came out of the office still swearing saying "she mustn't ****ing come in my shop with nonsense. Joe cam to and told me it's ok he'll still help me and I must ignore it. When Joe was done as I was leaving Mahhume shouted "Don't ever ****ing come back here" Is that how Mintys treats it's customers?or treat women? This was a horrible experience and Mahhumed has a bad attitude towards customers and the workers.
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Replies (0)