Active since Oct 2013
The app makes it super convenient to log a claim. I had windscreen chips repaired and the whole process was really easy and convenient, where the provider came to my home to sort it out.
Purchased a new set of Nexen tyres which turned out to have defects and Mintys in Cresta refuse to refund or exchange them. After 3 attempts at balancing with Mintys, the tyres were taken to another tyre franchise with specialised RoadForce equipment (at my expense) to confirm that the tyres indeed had manufacturing defects and were hopping. Firstly, Minty’s does not have the same equipment to test tyres professionally and constantly blame the wheels and car instead. They also rely on subjective drive tests to send a customer away and waste time, instead of acknowledging the fault - which has been objectively pointed out by the specialised equipment already. The tyres can also clearly be seen hopping on the balancing machine, which they refuse to acknowledge as an issue. Their response is to come in yet again, do the balancing yet again, drive (at owners expense) for some time to check and then come back! Avoid Nexen because the tyres are indeed *******. Avoid Minty's because they do not have the equipment to check tyres properly and have no concept of customer support and centricity.
It seems that it is almost impossible to cancel a BeamE service. I have paid the settlement amount 2 months ago, but despite repeated emails, I am still billed for the service. The call centre is useless as they just inform you to send an email to cancellations or customer care, but no one responds, yet they send SMS's about the outstanding amount.
I’ve had 2 bottles of Woolworths smoothies explode open - both before the expiry date. One exploded in the fridge on its own, whilst the other whilst being opened. Both had horrible smells, indicating it was gone totally off - even though the products were not expired. Avoid buying these products, as there is clearly no quality control with them.
Still waiting for 3 days for my fibre line to be activated after it was released by the previous ISP. The reason for the 1 star rating is also due to frustrations in dealing with the Whatsapp support line - each time I ask for an update, there is a new agent who does not have access to the chat history and I have to repeat everything, which is very, very frustrating.
Completely false advertising. It does not work most of the time. It is extremely embarrassing waiting at the exit of a mall boom gate, with an angry line of motorists trying to get out. Rather just pay for a ticket and you're guaranteed to exit without issues, which is something Admyt cannot do at this stage - hence, it is falsely advertising hassle free parking when the reality is very, very different.
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