Sad experience

There is clearly a preferred demographic Minuteman Press Kloof or Pinetown wants to do business with. I'm a Creative and occasionally send my designs for printing at Minuteman Press Pinetown which has now changed to Minuteman Press Kloof, not only is feedback delayed on the quoting but when one calls to enquire about the delayed service, the response is abrupt, impatient and rude and I am told "follow the queue". I am a paying customer/supplier and I have buit my business on efficiency, I have since had a challenging start to my printing from the start of 2025. Their quotation terms state 10 days but the pricing on my quotation has increased twice, at double the initial quote in less than 7 working days and the response I received was an unfounded calculation which to my assumed conclusion is to insult my intellect. I am in search of a new printing supplier.