Unlawful Billing!!!!!!!!!!!!!!

Good day,

With reference to the above mentioned cell no!

I want to STRONGLY DISPUTE an ALLEGED subscription which I did NOT sign up to!!!

I contacted Cell C on the 3rd November 2017 with regards to an amount of R658.50 for content services that was added to my account. They confirmed that it was for Mira Networks & promised that they will send an e-mail to yourselves to cancel the subscription – they even gave me a reference number which I now realise is not even valid - # ********** - & assisted me to unsubscribe on my cell phone via the *133*1# option. They also promised that I will be refunded which still has not been done!

This morning I had another shock when yet another amount in excess of R700 went through on my bank account!! Cell C is now pulling up their shoulders blaming you guys!!

I will NOT tolerate this because I did NOT sign up to any Content Services & I certainly did not authorise anyone to make any deductions from my bank account!

I want this matter resolved today because I will NOT just sit back & watch how money gets stolen from my account!! And I WILL revert to social media as well as Hello Peter to get this matter resolved!

I want my money back in my account a.s.a.p & I want this subscription cancelled & my cell number blocked from any such subscriptions in future!

Your urgent assistance will be appreciated!

Regards