Nonexistent customer service, shoddy merchandise

We recently purchased 3 items of furniture from Mistry's in Northgate. As the promised date of delivery approached, with zero communication from the company, I made numerous calls to ascertain (a) whether the delivery was going to take place, (b) if so, when, & (c ) how to obtain an invoice to pay off the balance due. This required at least 6 phone calls, none of which were ever returned by the salesperson responsible (Karen). When I paid the balance & sent proof of payment, I was told that it hadn't been received. Having finally managed to confirm delivery, after 3 pm on the day in question, I was informed, at the last minute (ie, when the van was already on the highway to my address) that they had loaded the wrong item and would have to redeliver the following day. All this would have been bad enough (10 phone calls, and counting) but when the furniture arrived, it was of the worst possible quality and stained bright orange (!) instead of the light oak requested. The samples shown in the showroom were entirely misleading and bore no relation to the shoddy, inferior products that we actually received. Stay away, for the sake of your wallet and your mental health.