Mit Mak Motors
Verified Business
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Mit Mak Motors delivers a consistently strong car-buying experience driven by named sales staff, fast finance turnaround, and personal touches from leadership. Customers frequently praise transparency, nationwide delivery, and seamless online purchases. A small minority report post-sale defects and paperwork delays, but the overwhelming pattern is one of attentive service, professional handover, and customers returning for repeat purchases.
Replied to 88% of negative reviews
Reply time on negative reviews: 53m
TrustIndex
10
Perfect Score
Ranking
#1
in Car Dealerships
Reply Time
43m
NPS Score
89
Recommended: Very Likely
Replied to 88% of negative reviews
Reply time on negative reviews: 53m
Jun '25 - May '26
Based on recent customer reviews, Mit Mak Motors delivers a consistently strong car-buying experience driven by named sales staff, fast finance turnaround, and personal touches from leadership. Customers frequently praise transparency, nationwide delivery, and seamless online purchases. A small minority report post-sale defects and paperwork delays, but the overwhelming pattern is one of attentive service, professional handover, and customers returning for repeat purchases.
Mit Mak Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers repeatedly name individual consultants like Mahlatsi, Nyiko, JJ, Eugene, Heinrich, Divan and Bless as exceptional. Staff are described as patient, honest, knowledgeable and genuinely invested. Uncle Bobby's personal involvement and follow-up messages reinforce a family-style culture that customers consistently highlight.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My experience with MitMak Motors was excellent. They stock high-quality vehicles and made the entire financing process smooth and stress-free, even helping me secure very competitive interest rates. One important note: purchasing a vehicle requires taking a warranty at an additional cost. This wasn’t disclosed upfront, but once explained, the team handled it professionally and clearly, so it didn’t affect my overall satisfaction. Their service, transparency, and customer care truly deserve five stars.
1 reviews | Active since Jan 2020
My experience with MitMak Motors was excellent. They stock high-quality vehicles and made the entire financing process smooth and stress-free, even helping me secure very competitive interest rates. One important note: purchasing a vehicle requires taking a warranty at an additional cost. This wasn’t disclosed upfront, but once explained, the team handled it professionally and clearly, so it didn’t affect my overall satisfaction. Their service, transparency, and customer care truly deserve five stars.
1 reviews | Active since Jan 2020
I had a great experience dealing with Armand at Mitmak Motors. From the beginning, he was professional, helpful, and very responsive throughout the entire process. He kept me updated at every step and made sure all my questions were answered clearly and honestly. Armand really went the extra mile to make the deal smooth and stress-free. His communication was excellent, and he showed genuine effort in helping me get everything sorted as quickly as possible. You can tell he cares about his clients and takes pride in his work. Overall, I would highly recommend Armand if you’re looking to buy a vehicle from Mitmak Motors. He delivered great service and made the whole experience much easier than expected.
1 reviews | Active since Jan 2020
I had a great experience dealing with Armand at Mitmak Motors. From the beginning, he was professional, helpful, and very responsive throughout the entire process. He kept me updated at every step and made sure all my questions were answered clearly and honestly. Armand really went the extra mile to make the deal smooth and stress-free. His communication was excellent, and he showed genuine effort in helping me get everything sorted as quickly as possible. You can tell he cares about his clients and takes pride in his work. Overall, I would highly recommend Armand if you’re looking to buy a vehicle from Mitmak Motors. He delivered great service and made the whole experience much easier than expected.
1 reviews | Active since Jan 2020
Ek het baie goeie diens gekry van Rayno af. Hy het my gehelp al was dit op n vakansiedag. Hy was altyd vriendelik en baie gewillig om te help. Ek sal hom vir enige een aanbeveel.
1 reviews | Active since Jan 2020
This is the 2nd vehicle I have purchased from Mit Mak motors in the last 8 months. Once again the service i received was of an exceptional standard. To Vusi(sales exec) and Charles (FMI) thank you so much for everything. You 2 gentlemen are true assets to the company.
1 reviews | Active since Jan 2020
This is the 2nd vehicle I have purchased from Mit Mak motors in the last 8 months. Once again the service i received was of an exceptional standard. To Vusi(sales exec) and Charles (FMI) thank you so much for everything. You 2 gentlemen are true assets to the company.
1 reviews | Active since Jan 2020
Recieved perfect service from staff in general more especially sales executive Bless.
1 reviews | Active since Jan 2020
Recieved perfect service from staff in general more especially sales executive Bless.
Mit Mak Motors scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Staff Quality (4.7); their weakest is Vehicle Condition (4.3). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Mit Mak Motors has a TrustIndex of 10 out of 10 on Hellopeter, based on 1,414 reviews in the last 12 months. They reply to 88% of negative reviews, typically within 53 min. Hellopeter has tracked Mit Mak Motors across 12,045 total reviews. How is the TrustIndex calculated? →