Poor Service from government health care facilities

My father waited 12 hours to be helped. He is 83 years old and only after 14 hours of waiting was he given attention and they said his heart is failing had he been given attention earlier he could have had a better chance to be in a better condition. Also the black people were attended to first even though they came in after my father with less serious conditions. This government seems to be just fooling us coloureds as we always receiving the worst service at all government institutions which makes this disheartening. I know this post will not even be read, seen nor taken care of as that is how our government works.