Mitchell's Plain District Hospital
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Mitchell's Plain District Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Mitchell's Plain District Hospital across 22 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My father was left sitting on a hard plastic chair for hours and hours, not even a bed, A CHAIR!. He is so swollen because who can sit upright in a chair from hours on end?. He had a mild heart the day before as well as cellulitis all over his body which is extremely painful. He begged for hours to the nurses and doctors for pain medication but they just ignored him. The doctors even said he must just wait yet they know how bad his condition is as they took x-rays where they saw his heart is enlarged. How do we get a referral to such a hospital where patients just get ignored?! We are humans with feelings as well! Should someone first drop dead to get assistance? This is the treatment received when we do not have medical aid or insurance. All we asking for is help as we can not do it ourselves which we would have if we knew what to do! You are doctors and nurses for a reason! To say this is horrible is still being nice as it is beyond that. Where do we go for help now ?? Where ?
1 reviews | Active since Jan 2020
My father was left sitting on a hard plastic chair for hours and hours, not even a bed, A CHAIR!. He is so swollen because who can sit upright in a chair from hours on end?. He had a mild heart the day before as well as cellulitis all over his body which is extremely painful. He begged for hours to the nurses and doctors for pain medication but they just ignored him. The doctors even said he must just wait yet they know how bad his condition is as they took x-rays where they saw his heart is enlarged. How do we get a referral to such a hospital where patients just get ignored?! We are humans with feelings as well! Should someone first drop dead to get assistance? This is the treatment received when we do not have medical aid or insurance. All we asking for is help as we can not do it ourselves which we would have if we knew what to do! You are doctors and nurses for a reason! To say this is horrible is still being nice as it is beyond that. Where do we go for help now ?? Where ?
1 reviews | Active since Jan 2020
It's on behalf of my partner who was transferes by a doctor and since past 2pm he is still waiting for an ambulance to take him to KDH claiming he is a KDH patient and they can not help him
1 reviews | Active since Jan 2020
I would just like to compliment ENA -M****o for her amazing personality towards patients making us feel welcome right through the night while we waited to be seen . Amazing service
1 reviews | Active since Jan 2020
I would just like to compliment ENA -M****o for her amazing personality towards patients making us feel welcome right through the night while we waited to be seen . Amazing service
1 reviews | Active since Jan 2020
Well being in hospital from 7.30am in the morning until 2.30pm with my daughter having a headache for more than two weeks and I was told that this is not first come and first serve hospital. Doctors being arrogant and not being lenient with the people is disgusting and unprofessional and I do Want to state that the doctor I dealt with and I ended up leaving without my child being help by Dr A Rancho, she even let two people sign unauthorized discharge form for them delaying for soo much hours.
1 reviews | Active since Jan 2020
Well being in hospital from 7.30am in the morning until 2.30pm with my daughter having a headache for more than two weeks and I was told that this is not first come and first serve hospital. Doctors being arrogant and not being lenient with the people is disgusting and unprofessional and I do Want to state that the doctor I dealt with and I ended up leaving without my child being help by Dr A Rancho, she even let two people sign unauthorized discharge form for them delaying for soo much hours.
1 reviews | Active since Jan 2020
Hi good day i hope this message gets delivered to somone that will be able to asist MITCHELL'S PLAIN DISTRICT Hospital has amputated my father toe last week and then discharged him the following day and his been at home for a week and his wound wasnt healing then he returned to the hospital they never cleaned his wound they apparently told him he needs to come after a month and my dad is stage 2 diabetes and his getting very bad treatment from MITCHELL'S PLAIN DISTRICT Hospital and we went to another doctor yesterday and he said his entire foot needa to be amputated as soon as possible its a high risk to still keep the infected foot My name is CASSAMO MHLONGO Patient name : EMMANUEL MHLONGO 54 YEARS My cellphone number is 068 574 2865
1 reviews | Active since Jan 2020
Hi good day i hope this message gets delivered to somone that will be able to asist MITCHELL'S PLAIN DISTRICT Hospital has amputated my father toe last week and then discharged him the following day and his been at home for a week and his wound wasnt healing then he returned to the hospital they never cleaned his wound they apparently told him he needs to come after a month and my dad is stage 2 diabetes and his getting very bad treatment from MITCHELL'S PLAIN DISTRICT Hospital and we went to another doctor yesterday and he said his entire foot needa to be amputated as soon as possible its a high risk to still keep the infected foot My name is CASSAMO MHLONGO Patient name : EMMANUEL MHLONGO 54 YEARS My cellphone number is 068 574 2865
1 reviews | Active since Jan 2020
Very bad. The nurses do not do their jobs properly, the doctor said I can get an injection for pain every 6 hours but the nurses do not want to give, I was literally crying every night in pain shouting for the nurses but they just have loud conversations with each other and one nurse even started singing. I had to get out of bed in the state that I was in to look for someone to give me an injection for pain so that I can get some sleep and the nurse just said I must go back to bed. I had to call my dad in the middle of the night to come help me because the pain I couldn’t handle anymore and they told him that there is no one in that ward shouting from pain, after a nurse came to give me the shot and complained that I’m “reporting everything”. As soon as surgeons or Doctors are in the ward all of the nurses all of a sudden come in with medications and injections to give to all the people suffering but once the surgeons and doctors aren’t there they leave us all alone and act like they are on vacation. There was a oldish muslim aunty that clean wounds and give us our medications that was hasty to discharge us. My heart rate was too high to leave just yet and the doctor said that she wants to check it again before I leave for them to discharge me, a couple of hours passed and I felt very dizzy and thought I needed to get out for a bit for fresh air, I was able to walk but very slow and as I was walking I felt dizzy and came back to the room, that same nurse came scolding at us like we are children and said we aren’t sick if we can walk around and said we must leave. I told her that I was waiting for the doctor to come back to check if everything is fine but she said that the doctor had gone home already, only to find out a few hours later by one of the patients that the doctor was still there she had just **** about her leaving. Those “nurses” shouldn’t be there, they do not deserve that title, there are people out there looking for these jobs because they actually want to take care of people but can’t get because of these unqualified people taking up all the space. Please get educated nurses that care for people.
1 reviews | Active since Jan 2020
Very bad. The nurses do not do their jobs properly, the doctor said I can get an injection for pain every 6 hours but the nurses do not want to give, I was literally crying every night in pain shouting for the nurses but they just have loud conversations with each other and one nurse even started singing. I had to get out of bed in the state that I was in to look for someone to give me an injection for pain so that I can get some sleep and the nurse just said I must go back to bed. I had to call my dad in the middle of the night to come help me because the pain I couldn’t handle anymore and they told him that there is no one in that ward shouting from pain, after a nurse came to give me the shot and complained that I’m “reporting everything”. As soon as surgeons or Doctors are in the ward all of the nurses all of a sudden come in with medications and injections to give to all the people suffering but once the surgeons and doctors aren’t there they leave us all alone and act like they are on vacation. There was a oldish muslim aunty that clean wounds and give us our medications that was hasty to discharge us. My heart rate was too high to leave just yet and the doctor said that she wants to check it again before I leave for them to discharge me, a couple of hours passed and I felt very dizzy and thought I needed to get out for a bit for fresh air, I was able to walk but very slow and as I was walking I felt dizzy and came back to the room, that same nurse came scolding at us like we are children and said we aren’t sick if we can walk around and said we must leave. I told her that I was waiting for the doctor to come back to check if everything is fine but she said that the doctor had gone home already, only to find out a few hours later by one of the patients that the doctor was still there she had just **** about her leaving. Those “nurses” shouldn’t be there, they do not deserve that title, there are people out there looking for these jobs because they actually want to take care of people but can’t get because of these unqualified people taking up all the space. Please get educated nurses that care for people.
1 reviews | Active since Jan 2020
My father waited 12 hours to be helped. He is 83 years old and only after 14 hours of waiting was he given attention and they said his heart is failing had he been given attention earlier he could have had a better chance to be in a better condition. Also the black people were attended to first even though they came in after my father with less serious conditions. This government seems to be just fooling us coloureds as we always receiving the worst service at all government institutions which makes this disheartening. I know this post will not even be read, seen nor taken care of as that is how our government works.
1 reviews | Active since Jan 2020
My father waited 12 hours to be helped. He is 83 years old and only after 14 hours of waiting was he given attention and they said his heart is failing had he been given attention earlier he could have had a better chance to be in a better condition. Also the black people were attended to first even though they came in after my father with less serious conditions. This government seems to be just fooling us coloureds as we always receiving the worst service at all government institutions which makes this disheartening. I know this post will not even be read, seen nor taken care of as that is how our government works.
1 reviews | Active since Jan 2020
Good evening , I brought my husband in to the emergency side as his a diabetic patient . We had to wait in the line to open his folder , he was vomiting and his sugar was 30 ! As we moved forward to reception I told the guy that my husband just vomited and his sugar is very high ! The man then gave his folder and I took him in to emergency , we waited and waited , my husbands body stared paining as he wasn’t feeling well and could have gone into a sugar coma , almost a hour later a nurse male came and assisted him by checking his sugar etc , he then had to go sit again in the waiting room for him to be helped !! At this time I’m already super furious because my husband couldn’t take the pain anymore and could faint any moment . The night staff left and the morning staff came in , bare in mind they just came in and went on tea what an absolute joke!! For people that is in pain and agony sitting in emergency!! They then sent him right through to emergency and just tested his sugar wholetime what a disgrace ! The securities are so pathetic and abrupt towards the people ! Kicking and mocking people !! Who are do they think they are !!!??!!! Government has to do something about these types of horrible hospitals! These nurses , sisters and doctors only work for the MONEY AND NOT TO HELP THESE POOR PEOPLE THATS SUFFERING IN AGONY !! They studied to help people and to take care of people but look how pathetic and heartless these nurses , sisters and doctors are !
1 reviews | Active since Jan 2020
Good evening , I brought my husband in to the emergency side as his a diabetic patient . We had to wait in the line to open his folder , he was vomiting and his sugar was 30 ! As we moved forward to reception I told the guy that my husband just vomited and his sugar is very high ! The man then gave his folder and I took him in to emergency , we waited and waited , my husbands body stared paining as he wasn’t feeling well and could have gone into a sugar coma , almost a hour later a nurse male came and assisted him by checking his sugar etc , he then had to go sit again in the waiting room for him to be helped !! At this time I’m already super furious because my husband couldn’t take the pain anymore and could faint any moment . The night staff left and the morning staff came in , bare in mind they just came in and went on tea what an absolute joke!! For people that is in pain and agony sitting in emergency!! They then sent him right through to emergency and just tested his sugar wholetime what a disgrace ! The securities are so pathetic and abrupt towards the people ! Kicking and mocking people !! Who are do they think they are !!!??!!! Government has to do something about these types of horrible hospitals! These nurses , sisters and doctors only work for the MONEY AND NOT TO HELP THESE POOR PEOPLE THATS SUFFERING IN AGONY !! They studied to help people and to take care of people but look how pathetic and heartless these nurses , sisters and doctors are !
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