Worse Panelbeaters

Worse Panelbeaters: from customer services to workmanship. Havilland- the so called reviewer of the work done has no tact in his communication and tries to find a reason to not have to fix issues. I ultimately had to contact the assessor and insurance agency for them to relook at the car after them having the car there for a month and not having fixed the original issues- the assessor exclaimed that they are expensive and the work done was far from par service within the industry.

While my car was at M&L there was a new scratch that Havilland says must have come from the towing company, however the scratch in question is not on the assessors report nor on the original images taken by M&L themself- I am still awaiting feedback from the owner or supervisor- Andy.

My car has been taken in to them again to fix the issues from the original claim but they fail to acknowledge and fix the additional damage caused by their poor workmanship.

It is a grate shame that this Panelbeater Company takes money and renders a sub-par service, while causing further damage and not taking responsibility. I would advise that no one waste their time and money with this company. M&L will never be used by myself in future and I am sure there are more respectful companies around.

So got a call from Andy, the so called supervisor- lets me just say, the ROT runs very deep and his Ethics is non existent. Tried calling the owner- Michael Cruywagen- still awaiting a response.