Non satisfactory

Hi I'm seriously not happy with the service I received at the upstairs branch Firstly I was rinsed with freezing cold water number two the pondo that I did cost me 400 which kept on hanging down the next day thirdly I paid 150 for my eyelashes that I'm not enjoying up to this day since Friday I don't know if the person who was installing the lashes put something in my eye or what cause it's on fire.... I'm really not happy as for the money I spent really not good service I received