Worst quality lashes ever!!!

I had the worst experience ever when I went to do my lashes at the Pretoria branch!! From the time I was done with my lashes, I was not happy. They were clustered so thick and sis not look natural like I wanted and the sizes was not the same. When I raised my concern, I was told it’s going to be hard to fix. Within 2 to 3 days they were falling out but I couldn’t go back as it was my mother’s funeral. After the funeral I let them know and they say that can’t help me if reported later than 3 days, even after I explained why. I will never recommend them to anyone. Rather go to other places for lashes. Worst quality lashes ever!!!