LN
Lindi N
Active since Nov 2016
36
Reviews
0
Industries
Reviews
36 reviews7 months ago
Such amazing service during the worst time ever
Ntokozo and the AVBOB Team Thank you, Ntokozo, for your patience, support, and care during the hardest time of our lives. We are deeply grateful for the way you handled every detail with compassion — from the changes, late calls, and countless messages, to even working while you were unwell. Because of your dedication, we were able to give our beloved mother the send-off truly deserving of a Queen. May God bless you abundantly, and may His blessings also rest upon all the staff at AVBOB for the incredible service you provide.
53 replies
7 months ago
The most amazing security company
I would like to commend Seek Security in Pierre van Ryneveld for their excellent service. I’ve called onto them for assistance with my 84 year old mother, to help me get her into bed, to help remove a snake in the yard, almost everything and they are always so eager to assist. They were with me when my mother passed and I thank them for coming to my aid and being there for me. God bless you for beyond your duties for our communities
0 replies
7 months ago
Worst quality lashes ever!!!
I had the worst experience ever when I went to do my lashes at the Pretoria branch!! From the time I was done with my lashes, I was not happy. They were clustered so thick and sis not look natural like I wanted and the sizes was not the same. When I raised my concern, I was told it’s going to be hard to fix. Within 2 to 3 days they were falling out but I couldn’t go back as it was my mother’s funeral. After the funeral I let them know and they say that can’t help me if reported later than 3 days, even after I explained why. I will never recommend them to anyone. Rather go to other places for lashes. Worst quality lashes ever!!!
0 replies
9 months ago
Metropolitan is the biggest **** ever
We started a future builder savings plan with Metropolitan which falls under Momentum for saving purposes for my daughter so she could get money for emergencies as she is a student. She made a withdrawal last year and this year she needed money again and was told she can’t access it and they could not even tell us the balance. They sent me a blank contract with a restriction and when she made a withdrawal last year she was never told she can never access the policy. I have a signed document showing nothing was ever stipulated that way. I want to cancel my policy but they also refuse and refuse to pay out my money. This is the biggest **** ever
0 replies
10 months ago
Momentum Insure is beyond the worst Insurance Company
Momentum insure never ceases to surprise me with their terrible service. I just received a call that my mother’s policy will be cancelled due to multiple claims.I asked the advisor to give me the details of the recent claims. Already 3 of the claims in the last year should not be there. He told me about a geyser claim which I cancelled same day and used my own service provider because of the terrible service I previously reported. Then he told me of other 2 geyser claims that he said were not entertained, but seem to be counted on the claim’s history. All the calls made to Momentum Assist are also listed as claims, even though Momentum assist could not fix an ongoing electrical board claim. Who I I finally had fixed this weekend with my own private service provider. I forgot the name of the advisor I spoke to now, I confirmed my email address and asked him to send me the claims history - since he claims We have had 39 claims! Guess what, Pregasen Pillay hasn’t sent me any claims history. All he sent me was a cancellation of cover letter. Where are these mysterious 39 claims!??. I am not only going to complain here, I am taking this to the Ombudsman for short term insurance. Momentum cannot keep testing clients like this and not be accountable.
53 replies
10 months ago
Cold water in this cold winter - Momentum does not keep promises to clients
I called Momentum Assist on Friday 13th of June 2025 at 10:34am as we were experiencing a problem with the electric board. All the other plugs were working fine, but the geyser one kept tripping or falling and the water was cold. This had been an ongoing issue and this was not resolved. I was told we have exceeded the call outs. I explained that this was an ongoing issue and last 2 times the electricians did nothing. I was told that she will refer to a team manager and call me back. Of course she didn’t call me back. I then called the claims department at 11:19 and spoke to Daniel and registered a claim. I explained to Daniel that my mom was admitted in hospital and he assured me that the claim details would be sent to my number and email address which were all confirmed on the line as I am mandated on the policy. I never received any reference number and today it’s Saturday 14/06/2025 at 11:47. No one has called me, no reference details or correspondence about this claim sent to me and again we have cold water. This is beyond disappointing service and lack of feedback as promised by both Momentum assist and Daniel from the claims department. I would like to cancel this claim. So do not bother proceeding. I will have to get this sorted privately today. I bet you they will say now it’s another claim added to the multiple claims on my mothers policy. Terrible service. But I’m actually not surprised
106 replies
12 months ago
TERRIBLE EXPERIENCE WITH ORDER AT NANDOS
I placed an order with Nandos for a Mild Hot Pot around 14:10 today and the order went through to Nandos Rondebosch in Cape Town. Order was scheduled to arrive at 15:10. Unlike usual orders, there was no link for me to track the order so at 15:10 my daughter went outside to wait for the order. After waiting 15 minutes, she went into the house and I called the Nandos customer service who put me through to the branch. I was told the driver was given the order and I advised he has not arrived. They asked to call me back so they can call the driver. Around 15h45 I called again. I was told the driver said he dropped the order off already. I checked on my app and it showed delivered but I never got my order and there is no one else at the house. It was just us. There is no one else who could have taken it. They gave me the driver's number - 0695704063. I called him and he said he dropped off my order at 14h45. He said thats all he knows. I called the branch again and told them the driver said he dropped the order off at 14h45 - But the store said they gave him my order at 15h02. They said I would be called back and a refund would be requested from the manager. I have received no feedback and when I try to call again, I cant get through. I ended up making egss and bread after paying R81 for my order. This is beyond dissappointing and I need my food or refund!!
116 replies
23 months ago
FUNDS DEDUCTED INCORRECTLY AND TERRIBLE SERVICE FROM AKHULE
I called Discovery bank to change my account from Discovery silver account to Discovery Gold because I explained I am no longer working and I requested to pay R50 a month, I was told this would be done and the new card would be sent to me. Last week I saw that R145 was deducted from my account and I called the contact centre. I spoke to the worst consultant ever and hope the call can be listened to. The consultant's name is Akhule and instead of checking on my records, had me checking all my reference numbers and did not even assist me and neither did she want to assist me. Discovery bank has really disappointed me so much. Why did they deduct funds from my account after I called and requested in advance. i need my funds refunded
159 replies
27 months ago
SPCA Centurion does not want to give my kitten back
I bought my ****** kitten from Wierdapark Pet Shop in November 2023. He was 8 weeks old at the time. We had no other pets at the house at the time except Sky, which is a rabbit we’ve had for 4 years now. The rabbit belongs to my sister. My ****** kitten’s name is Toffee. Toffee had no issue with the rabbit since day one and it’s been a pleasure to have Toffee as an additional member of our household. I decided that since I’ll be looking for work, cause I don’t work anymore that it would be a good idea to get another kitten as playmate for Toffee. I contacted the same pet store and got a 6 week old kitten from them - I collected the kitten last week on Monday the 29th of January. I was told that Toffee might hiss which is normal and that I should try to not keep them apart. So I followed those instructions, we had to move Toffee and let the smaller kitten (Stormy) use his bed - we have a cat bed we got and blanket, we also decided to let the kitten use all of Toffees toys and just got separate food dishes and separate litter boxes for them. I moved the kitten into my room, which is where Toffee used to sleep so I could monitor it and litter train it and make it used to the house. Toffee had to move to another bedroom. Toffee was so unhappy, he kept crying at my door and when I let him in, he was hissing at the other cat. So I continued to separate them and Toffee would then seek comfort from the rabbit and would go sleep next to the rabbit and play the other side with the rabbit and often fall asleep on my sisters bed at night where the rabbit is. On Monday evening, the 5th of February the kitten slipped out the room and encountered Toffee and was attacked by Toffee, he was scratching and biting the small kitten, and I had given Toffee catnip earlier that day mixed in his food - I bought the catnip earlier at a pet shop when I asked what to do. I don’t know why he was so upset , he normally just hissed at the kitten but he attacked the kitten that evening and the rabbit was passing and Toffee chased the rabbit away. We all panicked in the house and the following day on Tuesday the 6th of February, just before 3pm, I took Toffee to SPCA Centurion to surrender him. I had a breakdown and it was so hard to do so. I sat in my car for 10mins almost until the closing time crying. When I got home we had a family meeting and we decided the best thing was to get another home for the new kitten which has been with us for a week than to lose Toffee who we have had such a good relationship with. I made an emotional decision and I regret it so much. What I did to Toffee was unfair and I was up early and at the SPCA Centurion to get my kitten back home. My close friend has always wanted a cat so she offered to adopt the new kitten today at 12pm. I did my kitten wrong. I was told I cannot get him back , even though it had been less than 24 hours and they saw how emotional and hard it was for me and Toffee. I was told to speak to the manager Andrew who was at a meeting at Waltloo. So I waited and I begged to get my kitten back . I was told to pay R990 for my kitten. I supp**** them with my kittens vet visits. Toffee is up to date on all vaccinations and was dewormed and I left my card there. My vet told me to bring Toffee when he is 6 months to get sterilised and chipped. Andrew the manager eventually called back saying I need to pay an adoption fee of R990 and I need to sterilise a 4 month old kitten and I need to surrender the rabbit we have. First he asked if I have a cage for the rabbit, I explained we don’t keep our pets in cages and then he said I need to surrender the rabbit which we have had for 4 years because Toffee attacked him by chasing him once when he had the altercation with the kitten. This cannot be right I told him we cannot sterilise a 4 month old kitten as per my vet and that I have done all vaccinations on Toffee. He recently went for his shots at Lyttelton pet hospital, he would not listen to me and says failure to which, my kitten would be given up for adoption in 48 hours. It’s been hardly 24 hours, I have taken steps to get the other kitten adopted by my friend and I understand I made an emotional mistake. All I want is to get my kitten back I am an amputee, lost my leg and I am not working so I can’t afford to pay this R990 and he kept stressing the money point like this is a way to make money for SPCA Andrew was not even willing to listen to me and wants me to sterilise my 4 month old kitten and get rid of Sky as well. I have already taken measure to remove the kitten that took over Toffees home and I have always vaccinated Toffee on time and left the card at the SPCA. It’s not even 24 hours yet and the SPCA Centurion is refusing to give me back my kitten and wants us to get rid of a rabbit per the kids have had for 4 years , which has alway has a good relationship with Toffee. I even suggested they bring Toffee and see how he interacts with the rabbit and they still refuse. Please help me get my kitten back, that’s all I want. I just want my kitten back please help me.
174 replies
27 months ago
Extremely terrible service from Aphiwe Head Office
I order kitten milk and a bottle and even chose to collect from a Take a lot outlet instead of waiting for delivery. I even paid extra for the order to come the next day. The train is I have an adopted kitten that needed milk. Had I know that I would have issues,I would have rather gone to my nearest petshop. I called and spoke to Aphiwe, who had no compassion for my issue and who would continuously talk over me and not allow me to talk. He kept going on and on and was not even listening to my request. All I wanted was a solution to this order which now stated order deliver would be on the 6th next week and this kitten needed its milk. I was given attitude and asked for his name and given so rudely: “ Aphiwe from the Head office and I will not give you my surname “ This boy should not be working in customer service if this is how he treats people. I requested a call from a manager or anyone else and still haven’t received!! I had to call again to speak to another consultant who was willing to listen to me and actually assist me. I need urgent feedback on this complaint!
0 replies
Review Distribution
5 Star
9 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
27 (75%)