Mo-zam-bik Restaurant Centurion Mall

Mozambik manager shockingly blames client

The restaurant manager should be fired. A bunch of us with kids visited the Mozambik restaurant at Centurion Mall for dinner on 20 March. The manager came around a few times asking if things were all right and was quite friendly. However, one member of our group found a hair in her prawn dish, so we called the manager and showed him the hair. To our surprise (and shock), instead of apologizing, he immediately stated that the hair must be belonging to one of us, clearly suggesting we are trying to deliberately sabotage our own meal for whatever gain. Showing him the hair, which was clearly different from our hair in the group, he insisted that it belongs to her or one of us and couldnt care less for any other alternative. Not sure whether he was suggesting we are deliberately trying to score a free meal (which we weren't as money was clearly not an issue and it was rather that we wanted a replacement meal) or whether there were other prejudices at play. In the end, he refused to even acknowledge that it could've come from his kitchen and though he offered to deduct the meal (he never offered a replacement meal) from the bill, it left a bad taste in our mouths anyway. This guy is clearly not fit for managing such a major restaurant or need to get training on customer service. While we always liked Mozambik's food, we wont be visiting Mozambik any time soon...if ever again.