MC
Mobi cracks
Unclaimed Business
MC
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYV
Yunus V
1 reviews | Active since Jan 2020
28 Dec 2022, 12:31
Unprofessional Services
Very unprofessional experience. I purchased a Wikideal for headlight restoration. Upon contacting the company, they scheduled a mobile team the next day to me for this. A team of 2 arrived, and started sanding my headlights. They did not mask around the edges of the lights by the bodywork of the vehicle and just sanded. They were done in less than 20 minutes. When asked why the one headlight was not as restored as anticipated, i was told that "its too far gone". They were in a huge rush to leave. A few days later when i washed the car and noticed the fine scratches against the body work alongside the headlight, i sent pics and notified the owner. Who got on the defensive immediately on whatsapp stating that they don't work there and didn't answer my question of why they didn't mask the edges when working on the vehicle. I requested that he does not go on the defensive as i was merely informing him and i will make it public knowledge so other consumers don't make the same mistake with them. He further responded that if I'm to make it public knowledge, I will have "bigger problems". I then reiterated that as per the Consumer act, i am letting him know and i will be advising others on this service. Happy to share the evidence of the conversation. To my fellow consumers, I suggest you don't waste your hard earned money on this service if you value your car.
Helpful (0)
|Replies (0)YV
Yunus V
1 reviews | Active since Jan 2020
28 Dec 2022, 12:31
Unprofessional Services
Very unprofessional experience. I purchased a Wikideal for headlight restoration. Upon contacting the company, they scheduled a mobile team the next day to me for this. A team of 2 arrived, and started sanding my headlights. They did not mask around the edges of the lights by the bodywork of the vehicle and just sanded. They were done in less than 20 minutes. When asked why the one headlight was not as restored as anticipated, i was told that "its too far gone". They were in a huge rush to leave. A few days later when i washed the car and noticed the fine scratches against the body work alongside the headlight, i sent pics and notified the owner. Who got on the defensive immediately on whatsapp stating that they don't work there and didn't answer my question of why they didn't mask the edges when working on the vehicle. I requested that he does not go on the defensive as i was merely informing him and i will make it public knowledge so other consumers don't make the same mistake with them. He further responded that if I'm to make it public knowledge, I will have "bigger problems". I then reiterated that as per the Consumer act, i am letting him know and i will be advising others on this service. Happy to share the evidence of the conversation. To my fellow consumers, I suggest you don't waste your hard earned money on this service if you value your car.
0
Replies (0)JM
Jp M
1 reviews | Active since Jan 2020
22 Oct 2021, 09:09
Tint
I am extremely upset, I have had a very bad experience with mobi cracks in Bellville. I took my car in on Monday for a tint and smash and grab film. Firstly they did not communicate when the car would be ready. When I went to collect my car the place was locked up and I had to pay their employee for petrol to come. Lock open so I can get my car.... The next day the tint started peeling I returned to them and the owners son was very rude to me. Eventually the owner came out and said I can return the car today (friday)....i dropped my car and walked to work this morning just to get to work and have them call me to say they don't have the tint I requested.... I have now asked for a refund and they are hackling with me to pay their bank charges..... Their service is appalling and I would not recommend anyone to them
Helpful (0)
|Replies (0)JM
Jp M
1 reviews | Active since Jan 2020
22 Oct 2021, 09:09
Tint
I am extremely upset, I have had a very bad experience with mobi cracks in Bellville. I took my car in on Monday for a tint and smash and grab film. Firstly they did not communicate when the car would be ready. When I went to collect my car the place was locked up and I had to pay their employee for petrol to come. Lock open so I can get my car.... The next day the tint started peeling I returned to them and the owners son was very rude to me. Eventually the owner came out and said I can return the car today (friday)....i dropped my car and walked to work this morning just to get to work and have them call me to say they don't have the tint I requested.... I have now asked for a refund and they are hackling with me to pay their bank charges..... Their service is appalling and I would not recommend anyone to them
0
Replies (0)