1 reviews | Active since Member
Very unprofessional experience. I purchased a Wikideal for headlight restoration. Upon contacting the company, they scheduled a mobile team the next day to me for this. A team of 2 arrived, and started sanding my headlights. They did not mask around the edges of the lights by the bodywork of the vehicle and just sanded. They were done in less than 20 minutes. When asked why the one headlight was not as restored as anticipated, i was told that "its too far gone". They were in a huge rush to leave. A few days later when i washed the car and noticed the fine scratches against the body work alongside the headlight, i sent pics and notified the owner. Who got on the defensive immediately on whatsapp stating that they don't work there and didn't answer my question of why they didn't mask the edges when working on the vehicle. I requested that he does not go on the defensive as i was merely informing him and i will make it public knowledge so other consumers don't make the same mistake with them. He further responded that if I'm to make it public knowledge, I will have "bigger problems". I then reiterated that as per the Consumer act, i am letting him know and i will be advising others on this service. Happy to share the evidence of the conversation. To my fellow consumers, I suggest you don't waste your hard earned money on this service if you value your car.