Mobicell what happend to the product quality you used to have!!!

I am absolutely dissatisfied and annoyed with this company, I don't know what sort of **** products they are making these days really, I bought a mobicell P11 plus on 26 December 2025 within a month this phone starts glitching and overheating and shutting down for no reason you sometimes can't even spend 10 minutes on It or don't use it for hours and it still does this! What if a emergency happens now I have to rely on a phone like this! I contacted them regarding this and the answer I got was take the phone back to store where I bought it and they will investigate which is standard procedure I understand that but to not do loan phones they told me this straight,this is the only phone I have and I use it for job applications and more I don't have a steady income so I cannot afford to just buy another phone! It just a font care attitude and I am clearly not the first person this has happened to because the responses are very cold!