AVOID MOBIFIX

TYGERVALLEY BRANCH *******! Didn't try to find the fault and still charged me for screen replacement that didn't need replacing! I took my phone to Mobifix because it wouldn’t switch on. Without conducting any diagnostics, they immediately replaced the screen and charged me R900. Unfortunately, the phone still didn’t work properly afterward, so they took it back in for further inspection. They were unable to fix the fault, and I ended up having to purchase a new phone from them. I was told the R900 would be credited toward the new purchase. Since I didn’t have a working phone, I arranged for a family member to assist me remotely, and they transferred R5000 to Mobifix on my behalf. I never received a receipt at the time, so I requested one afterward. When it was emailed to me, and the total was R 4800. It didn’t reflect the R900 credit they had promised, also overcharged. I contacted Hamza, who had assisted me, only to be told she no longer works there. I then reached out to the store manager, Roderick, who said he would follow up—but I never heard back. This experience felt like a complete rip-off. I would not recommend using Mobifix.

Oh and the cherry on top, I found another tech that actually fixed the phone!