1 reviews | Active since Member
A disaster. I took my macbook pro to mobifix in George . It had a faulty screen. I had previously been using the computer with the lid closed and attached to an external monitor for over six months with zero issues. I decided to get the screen repaired or replaced so that my son could use the computer for collage.... And this is where it all went bad. Mobifix took my computer and reported back that it would need a new screen (the attached screen was not reparable) I then had to wait over two weeks, only to be told that they had ordered the wrong screen and could not get the correct screen (which is strange seeing as they are easily available on the internet) When I picked up my computer from Mobifix and took it home, it would no longer power up. The owner of the franchise in George denied that the computer was not working when they handed it back and has divorced himself from any responsibility. It worked when it was handed to the staff, it didn't work when they handed it back. Strange that they did not demonstrate that the machine was working when it was picked up from the store. Strange that they kept it for over two weeks at the store and could not get a replacement screen. The whole debacle has cost me an expensive macbook . The branch in Cape Town tried to help, but the manager there said at the end of the day, its a franchise and that they cannot be held responsible for the misdeeds of the George Branch. Save yourself money and stress, and do not use the George Branch of Mobifix.