1 reviews | Active since Member
I bought an Mtn Home WiFi (5G) router online, the consultant who was assisting me searched if 5G coverage is available in my home address and she said the computer search result shows that 5G WiFi router will work at home. Router was delivered, tested it and it didn't have 5G coverage at home (it didn't work). I called MTN for assistance, they failed to assist me since it's a third party contract, I tried almost 8 days trying to get hold of Mobilesplus in order to cancel a contract. Mobilesplus misled me by issuing me with a wrong device and when I called Mobilesplus there's no one who want to take responsibility for my contract cancellation and a refund due to me. Please be careful when you're buying online!