Worst service

I paid for services to repair a cuckoo clock and to set a grandmother clock. The cuckoo clock stopped working after 2 weeks. After 3 voice messages and 2 emails, I eventually went to the shop to request the "repair" to be repaired. No reason was given for not responding to my calls or emails. About a month later the grandmother clock stop working. Again, approximately 6 calls/messages were left and nobody returned my calls. I eventually got hold of the owner around the 8th of Sep and he gave reasons for not responding - something about incompetent staff that have now been fired. He then advised he would call within a week (that would be the 15th of Sep) to arrange an appointment to repair the grandmother clock. Today is the 19th of Sep and still no call from the owner. Perhaps he should fire himself? This is not a business worth supporting AT ALL. I have found far better service from the clockmaker at www.clockmaker.co.za. Pity I have had to pay double for the setting of the grandmother clock. Be warned!!!!!