FN
Fabio N
Active since Sep 2020
15
Reviews
0
Industries
Reviews
15 reviews3 months ago
Non-Delivery of Order and Poor Customer Service
I purchased hinges on 19 November 2025 and was assured that the supplier would deliver to the store within 14 days. To date, I have not received my order. I have called numerous times (at least a dozen), and every time I’m told someone will call me back—yet no one ever does. This level of service is unacceptable. It has been almost two months, and I still don’t have the hinges I paid for.
56 replies
3 months ago
Overcharged and Still Waiting for My Refund
I am extremely disappointed with Europcar’s handling of my recent rental. I was overcharged because the payment was never converted from BWP to ZAR as it should have been. This is a clear error on Europcar’s side, yet getting my refund—which is rightfully mine—has been an exhausting process. It has now been weeks, and nobody is taking responsibility. Every time I follow up, I get vague responses and no resolution. This lack of accountability and transparency is unacceptable for a company of Europcar’s size and reputation. I would expect an immediate refund of the overcharged amount and a formal apology for the inconvenience caused. Europcar needs to take ownership of this mistake and improve its processes to prevent this from happening to other customers.
0 replies
6 months ago
Zero service from FNB
I requested settlement figures and bank details for an EFT from my Private Banker on both 23 July and 16 October. Despite multiple follow-ups, I’ve received no response. To make matters worse, when attempting to log a complaint online, the system throws a “404 Error” upon submission—effectively blocking any digital escalation. The only remaining option is to call in, which, as anyone who’s dealt with the call centre knows, is a frustrating and time-consuming process. Private Banking hasn’t been the same since Michael Jordaan stepped down. The level of service has noticeably declined.
53 replies
14 months ago
Bad service from Private Banking
I contact FNB last week and even left a message on the app. I was told by Brian Green that I would get a call from my banker. To date, nothing and no messages left. The only way I get someone to call these days is by complaining on this platform. Also noted there is no easy way to log a complaint on the APP.
53 replies
21 months ago
Towing company not taking responsibility
On May 21st, the driver of a First Help flatbed towing vehicle, license plate 701FSTGP, drove in the emergency lane of the Corlett Drive onramp to the M1 to bypass traffic. He subsequently knocked off my mirror. The driver was uncooperative and refused to provide his driver's license or speak to his superior. A case has been opened with ARNO 207/05/2024. I called First Help approximately 12 times before reaching the manager, Rufus, on May 25th, who promised a resolution. However, nothing happened. On June 10th, he referred me to Grant, the flatbed manager, who was equally uncooperative. The damage was less than R2000, which I have since paid to repair. These towing companies have a terrible reputation for not taking responsibility for their actions, often responding defensively and aggressively both in the office and on the road. I have opened a case at the small claims court as a matter of principle. It's unfortunate that they do not realize the loss of time and money now that they will need to go to small claims court in the coming years. I have also shared this incident in our community group and on social media. If one or two people read this, then the damage is more than a mere R2000. I will keep posting and continue until my case is finalized. Should you need other towing companies, try Tow Assist SA or Centurion Road Assistance in Gauteng. I also have all details, contact numbers should you want to find out more. Feel free to reach out. Time to take responsibility against companies like this!
0 replies
21 months ago
Baggage damaged by Ethiopian Airline and no responsibility taken
Three weeks ago I travel with Ethiopian Airlines from Zanzibar to Johannesburg via Addis Ababa. When my luggage arrived in Johannesburg, the wheels of my bag was completed **********. I followed process, reported it immediately at the baggage counter AND registered the damage on Ethiopian Airlines website. The reference number is 00029684. Three weeks later and no word or response. I called the call centre at 15.30 on the 25th of July. They asked me to email to a customer relations email which I did two weeks. No manager supervising the call centre to assist with this issue. It's is distasteful and ethically wrong to damage someone's property and not take any responsibility for it.
0 replies
23 months ago
First Help Towing
<div>On the 21st of May, the driver of a First Help flatbed towing vehicle with license plat 701FSTGP, drove in the emergency lane of the Corlett Drive onramp to the M1, to bypass traffic. He subsequently drove my mirror to pieces. Needless to say, the driver was uncooperative and refused to provide drivers license or to speaking to his superior. A case has been opened to with ARNO 207/05/2024.</div>
53 replies
30 months ago
Holiday Inn Dubai terrible
I recently booked a hotel via booking.com. I was traveling from Athens to Dubai and staying at the Holiday Inn at Dubai international. I received an email stating the booking is cancelled whilst in transit and without signal. When I arrived in Dubai I called the hotel, but no one answered. I also tried booking.com and no answer. Now I have been charged for the booking. When I complained, they advised to go to the hotel as they do not want to take responsibility. Hotel is not responding. Truly disappointing.
0 replies
30 months ago
Booking.com a terrible booking engine
I recently booked a hotel via booking.com. I was traveling from Athens to Dubai and staying at the Holiday Inn at Dubai international. I received an email stating the booking is cancelled whilst in transit and without signal. When I arrived in Dubai I called the hotel, but no one answered. I also tried booking.com and no answer. Now booking.com have charged for the booking. When I complained, they advised to go to the hotel as they do not want to take responsibility. Truly disappointing.
0 replies
32 months ago
Damage due to Woolworths delivery
I recently used the Woolworths app to buy groceries. The delivery driver crashed into my gate to such an extent that it damaged the rail and gate motor roller. I have logged a call with Woolworths, but to date no feedback received. It would seem the cost for this damage will be 100% placed on the consumer.
0 replies
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1 Star
15 (100%)