money tips unauthorized debit order

I noticed an unfamiliar debit order of R129 Ref Moneytips on my bank account 30 December 2014 and I called First National Bank to find out what it was. They call centre could only see from April on their side and Moneytips was deducting in April not knowing what was happening before that - I will have a closer look at my bank statements. I was given a number 0861135791 for the middle man who then gave me a number 031 822 3265 and I spoke to Nisa. All I said was that I see they are taking money off my account but I never authorised it. She immediately apologised and promised that my money would be paid back into my account within 7 days and she will block the debit order so it doesn't happen again. Did not even put up a fight. This tells me that this is a regular thing. She took my banking details and cellphone number. I will see if the money does get paid back. I WANT MY MONEY BACK AND I NEED THEM TO STOP DEBITING MY ACCOUNT AS I DONT KNOW WHO THEY<br> <br> How are these people able to do this? Where did they get my information from? I requested the recording of the call or the papers I signed to authorise this. <br> <br> Its scary thinking of how many people this is happening to without being awa