NN
nhlanhla N
Active since Sep 2015
58
Reviews
0
Industries
Reviews
58 reviews7 months ago
Disappointed, Stanco Motors
Dear Mr. Stander, I’m writing to express my disappointment with how my recent experience at Stanco Motors has been handled by Sales Executive Richard and Sales Manager Harry Mostert. I showed interest in a VW Tiguan based on your AutoTrader advert, which listed a specific price and mileage. After extensive negotiations, I was told the price was incorrect and the mileage higher than advertised. Despite this being an internal error, no accountability was taken, and the deal was ultimately cancelled — even after I had made plans for delivery this weekend. I don’t believe it’s unreasonable to expect a company to honor the terms it advertises. It’s disappointing to have invested time and effort, only for the deal to fall through due to mistakes on your team’s side. I hope you will look into this and ensure future customers are treated more fairly. Regards Ngubs
0 replies
8 months ago
Disappointing Experience at Pedros Ontdekkers DT
I am writing to formally raise a complaint regarding the meal I purchased from your drive-thru on 30 August. Unfortunately, the chicken I received was extremely dry and burnt. On top of that, I was charged for extra sauce, yet the chicken had no sauce at all. I tried eating the chicken, but it was not edible, and even when I attempted again the following day, the quality was worse — I eventually had to throw it away. This was very disappointing, and I feel like I wasted my money. This experience has left me highly dissatisfied, and I will not be purchasing from your branch again. I trust that you will take this feedback seriously to prevent other customers from having a similar experience.
106 replies
8 months ago
Extremely Poor Customer Service from DStv Agent (Thokozile) – Unacceptable Conduct
Unprofessional service, abrupt chat termination, no payment confirmation, very disappointing.
0 replies
14 months ago
Great customer interacton
I just enquired with Naked Insurance and spoke to Nelisiwe Thobela. What a stela service and I hope their service and contractors they use are as good and informative as Nelisiwe Thobela.
53 replies
15 months ago
Lack of service delievery
I am extremely dissatisfied with the level of service I have received from Wumdrop services, the drive called Thokozani is very *********** and unreliable, I had placed an order from Makro on 25 Jan and they captured the address incorrectly which I then called to have it corrected and the order was then scheduled for delivery on Monday and Monday nothing happened and the driver claimed to have called me and I was unreachable and therefore returned the order to Makro silver lakes. The order was again rescheduled to be delivered today 31 Jan and I tracked the order the driver told me that the address he has states that he needs to deliver in PTA which is not the correct address and the attitude I am experiencing is out of this world. I had placed this order to host an event today and c have to borrow money and make means to buy the same products because the delivery will not happen today. Order Number : WUM-6DP5EE
53 replies
15 months ago
horrible customer service
I placed an order on February 25, 2025, for 2 bottles of Moet and 1 bottle of Hennessy VSOP at Makro Silver Lake online. On Monday, the 27th, I tracked my order and noticed that the address was incorrectly entered. I called customer service to have it corrected, and they updated it while confirming that my order would be delivered on that same day. However, no delivery occurred, and instead, I received a message stating that the order had been returned to the store because the driver attempted to call my number and I was unreachable. This is very frustrating, as I know the driver never contacted me. I demand to see the call logs of any attempts made. Today is January 31, and I still have not received my order. I have never experienced such poor service, especially from a large company like Makro, for such a small order.
106 replies
15 months ago
Good service
I just want to appreciate my interaction with Mathapelo. She was patient, listened attentively prompted her responses, and even offered further assistance should I not come right with my insurance. she represented Pineapple well
53 replies
19 months ago
horandous service ever
I feel like this matter should have been closed by now , from my first experience with your company I have seen how there is just 0% sense of urgency. Must I drive to your offices again to have things attended to. I gave this issue more than enough time for your company to come up with a workable solution and seemingly all I am experiencing with your services is continuous dissatisfaction. I had high expectations from a tracking company , I held the company in high regards but now I am not convince if I am with the right company. I can only imagine the frustration one goes through if they experience theft or attempted hijacking. Can I have this issue closed today.
106 replies
20 months ago
Unauthorized debit
I don’t have an insurance policy with Outsurance and I just woken up to a debit order of R2275.51 Now reversing the payment will be at my expense and will ruin my credit profile Did only a quotation in July with multiple insurances and I was not even debited to do quotation This company goes around telling people they will pay them R500 if they beat their existing premiums yet they *****ulently debit accounts without permission I want outsurance to refund my money with immediate effect and pay me that R500 for *******ly debiting my account
212 replies
23 months ago
*****ulently activated in a wrong package and now investigation is taking forever
Back in 2023 Feb, I upgraded my policy to have a booster cover, and to my discovery today I found out that no booster was activated in my account however a basic access waiver was added which is what I had not called in for. I need this to be looked into quickly and for the upgraded telephone call to be listened to as I know what I upgraded to vs what they decided to be upgraded to. There is a valid claim that has been authorized today. I need urgency and priority on the matter as I need to make an informed decision ASAP before the workshop charges me for storage. I need to give them a go ahead to continue with the repairs or not as there is a shortfall from the claim submitted.
424 replies
Review Distribution
5 Star
5 (8.620689655172415%)
4 Star
2 (3.4482758620689653%)
3 Star
0 (0%)
2 Star
7 (12.068965517241379%)
1 Star
44 (75.86206896551724%)