Monitor Administrators
2.8|459 reviews
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pC
patience C
1 reviews | Active since Member
06 Mar 2026, 12:59
Very disappointed with tfg & monitors administrator
I'm very disappointed with tfg and monitors administrators since Feb 2025 to date I'm paying two device insurance it's made a claim my claim was declined reason was I canceled which I never did i even sent them proof of my monthly statement I am the one making follow up they don't care about their customer also a request was made to check the imei numbers of the device insured it's more than a week still waiting for feedbank
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Replies (53)Monitor Administrators's replyOfficial
06 Mar 2026, 13:25Dear Patience chauke ,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Best regards,
Monitor Administrators's reply06 Mar 2026, 13:25
Official
Dear Patience chauke ,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Best regards,