Beware: ************ Rental Agency - Charging Exorbitant Fees and Ignoring Tenant Concerns

I am writing to warn potential tenants about the appalling business practices of Monolith Estates. My experience with them has been nothing short of disastrous.

Despite the lease agreement clearly stating that fair wear and tear would be taken into account, they saw fit to charge me a minimum of R1850 for painting, whereas there was no damages to walls or property. This blatant disregard for the terms of the lease is unacceptable and demonstrates their complete lack of integrity.

Furthermore, their communication skills are virtually non-existent. They consistently ignore my queries and concerns, and when I finally managed to get a response, they **** and/or mix up utility charges with tenants from other addresses. It's essential to demand documentation of charges before making any payments, as they seem to have a tendency to inflate costs.

I am currently exploring legal options to address these injustices and would advise anyone considering renting through Monolith Estates to think twice. Their ************ business practices and blatant disregard for tenant rights make them an agency to avoid at all costs.

Do not trust them, and do not rent through them. You have been warned.