1 reviews | Active since Member
<p>This is an email regarding our experience staying at the Mont Aux Sources Chalets in Drakensburg.</p> <p>Upon searching for accommodation to let in the web, I came across this resort, it looked appealing via the website with all the modern pictures and luxury promises.</p> <p>Little did we know we were in for a surprise: the rooms were outdated and old. The furniture is so old that it is tearing and stained-</p> <p>upon arrival, the unit was considered unsanitary- the dustbin was present with a broken lid, the towels were brown and dirty, the bedding has stains and most advertised amenities were not present. We had to phone reception at least 5 times. There was no braai on site as per the adverti*****t, the fireplace was not operational as per the adverti*****t, the double bed was actually two single beds uncomfortably pushed together. The bathroom is so old that the bath is stained and the curtains were slimey. The list may continue- including the adverti*****t for the buffet dinner- completely over advertised. The dinner had a small range of home cooked meals- in an awkward dining room with no music.</p> <p>I am absolutely disappointed and shocked by the mis lead advertising, and lack of hospitality we experienced at this resort. It is completely unacceptable, to be in a dirty environment for any price.</p> <p> </p>