Some Abrupt Workers, Very slow even when receiving a tip off

I called Mooirivier Beskerming to ask them a simple question.. asked them if there were any house break-ins within the past two weeks. The abrupt JP tells me he can’t give me information I must ask the police that question. I told him to tell his supervisor to call me. JP calls me back and tells me the supervisor said he will not call me because he will give me the same answer that JP has given me. Than he tells me he lives in My area and there hasn't been any problems in many months.. but last week I phoned to tell mooirivier beskerming two men are busy at a house and when they saw me they stopped. They said they will watch the street.. none of them came to watch... they called me back and said they cant find them... a while later I called them again to say the Two men stole from a house near me and were running with the stolen goods past my house and mooirivier beskerming bakkie pitched up after the thieves ran away and coudnt catch them... in broad daylight