SC
SUE C
Active since Oct 2015
71
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Reviews
71 reviews4 months ago
Manager never available
I am extremely disappointed with the service at CTM Klerksdorp. I have called the store multiple times requesting to speak to the manager, yet every single time I am told he is “too busy” to take my call. Not once has he returned my call, despite numerous messages. This level of service is unacceptable for a company of CTM’s size. Customers deserve basic courtesy and feedback, especially after making repeated attempts.
53 replies
10 months ago
Theo Eiendomme – Non-payment, Poor Conduct & Unprofessionalism
Theo Eiendomme – Non-payment, Poor Conduct & Unprofessionalism Agent: Liezl Granzier & Tash Volschenk My property officially registered on 30 May 2025. Despite this, the agent Liezl Granzier never contacted me post-registration. I had to reach out myself on 4 June, sending all FICA and banking documents. I requested the June rent to be paid by 6 June. No response was received. Follow-up emails were ignored. When I called, Liezl twice hung up. Only after multiple attempts did she respond on 11 June, stating she had sent a new lease to the tenant (which I never authorised). I made it clear that no new lease or mandate would be signed, because due to law principle “huur gaat voor koop” applies and that I would honour the agent’s commission until 31 December 2025. Still no rent has been paid out for June. (20June) I requested a copy of the signed rental mandate authorising Theo Eiendomme to act on the previous owner’s behalf. To date, none has been provided—raising serious legal concerns about whether they were even authorised to manage the unit. Matters worsened when I called the office on 13 June and spoke with “Tash” (the principals sister) She was rude, hung up the call and told me not to contact her offices again and also falsely cited POPIA to deny me access to my own tenant’s details. Minutes later, she emailed my transferring attorneys and unilaterally terminated the mandate—without ever providing proof of a valid mandate to begin with. I am an experienced landlord with over 15 years in the property sector. This was by far the most unprofessional experience I’ve encountered. To this day: • No June rent has been paid. • No signed mandate has been provided. • No apology or attempt at resolution has been received. I’ve appointed my own attorney and will no longer be engaging with Theo Eiendomme. I hope this review warns others: if you are a property owner, especially one registering a new title, think twice before trusting Theo Eiendomme to manage your investment.
0 replies
10 months ago
Shockingly Poor Business Banking Service – ABSA Mooirivier Potch
I decided to open new business accounts with ABSA under my registered company and contacted the Mooirivier Potchefstroom branch on 29 May. I was referred to Pelo Kole, a business banker. After calling her twice and sending an SMS, she finally returned my call and very bluntly told me she was too busy to assist and that I should “use another banker.” Unacceptable and unprofessional. I reported this to the branch, and they apologised and gave me another contact, Laome. I sent all required documents to Laome on 29 May, and met her in person on 3 June. Despite this, my accounts dragged on without progress. On 9 June, I followed up and was told Laome was “feeling under the weather” and had taken time off — no courtesy communication, no continuity. By 12 June, I had to escalate the issue to Sidney Khotseng, a manager . Even while out of office, Sidney showed what real customer service looks like and stepped in to assist. Within minutes, one account was activated, and I received the second one shortly after — though even then, the wrong account type had initially been opened. Sidney advised that I should reconnect with Pelo since she’d now be the right person to assist going forward. On 17 June, I called Pelo to explain the full background. She told me to email her, which I did — only for her to immediately forward the email back to Laome, once again passing me around instead of taking responsibility. From the very first day (29 May), Pelo has shown zero interest in assisting me. She passed me off then, and now again, despite a manager’s instruction. I even sent her a direct email asking what her issue is — no reply. This is not just poor service — it is dismissive, unaccountable behaviour from business bankers who are supposed to enable entrepreneurs, not frustrate them. If not for Sidney, I would likely still be without account numbers, however is am still without working app services. ABSA: You need to seriously assess how you assign business bankers. If Pelo and Laome are unwilling or unable to assist clients with basic efficiency and professionalism, then they are not fit to represent your business banking division.
106 replies
11 months ago
Online ordered are not prioritised
There has been a significant change in the deliveries from this store. I have placed my order on the 15th May, today is the 20th and I still have not received my order. They use ARAMEX and unfortunately cannot provide me with an estimated delivery date. On the very same day I placed an order from istore which uses RAM And my order from RAM was delivered on 19 May. Incredible connections tracking platform is down most of the time and if you send an email asking for an estimate delivery date the response is the order was shipped .
0 replies
11 months ago
Avoid Jackal’s Creek Property Management
I strongly advise against using Jackal’s Creek Property for property management. Their service is appalling. Communication is almost non-existent and when you do manage to reach someone, you’re met with empty promises and no follow-through. Rental payments are consistently delayed — rent that is due on the 1st of the month was only paid to me on the 19th. This, despite the fact that they charge a hefty once-off placement fee at the start of the lease and deduct a high monthly commission fee for managing the property. What exactly am I paying for when they cannot even perform the most basic task of paying rent on time? The person responsible for payouts refuses to take calls, her secretary is unprofessional and invasive — demanding unnecessary personal details like where you are calling from, even after you’ve given your full name, unit number and contact number. To make matters worse, the director of the company is completely disengaged and offers no assistance whatsoever when issues are escalated. This has been a frustrating and unacceptable experience. Jackal’s Creek Property is not a company I would recommend. My attorney had to intervene, to resolve matters.
0 replies
13 months ago
Be careful when shopping
Formal Complaint – Misleading Advertising and *****ulent Product Substitution Takealot and Appetite SA, I am writing to formally lodge a complaint regarding a *****ulent and ********* transaction involving my recent purchase of the Deluxe Pap Maker from Takealot, supp**** by Appetite SA. Issue Summary I specifically purchased the Deluxe Pap Maker, as advertised on Takealot, believing I was paying for a superior product. However, upon receipt, I discovered that instead of the Deluxe version, an Original Pap Maker was deceptively placed inside the Deluxe packaging. This is a clear case of false advertising and product misrepresentation, which violates consumer rights and ethical business practices. Takealot & Appetite SA’s ********* Response When I reported this issue, instead of honoring my purchase by replacing the incorrect item with the actual Deluxe Pap Maker that I paid for, Takealot and Appetite SA have unilaterally decided to refund me, essentially dismissing my rightful claim. This response is completely unacceptable because: • I purchased the Deluxe version, not the Original version that was falsely packaged. • A refund does not correct the fact that I was misled into purchasing a falsely advertised product. • This sets a dangerous precedent where sellers can mislead customers, then simply offer refunds instead of rectifying the situation. My Demands: 1. Immediate Replacement – I demand that you replace the incorrect product with the actual Deluxe Pap Maker, as per the original purchase. 2. Accountability & Investigation – I expect a formal investigation into this misleading practice and an explanation of how a different product was placed into a Deluxe box. If this issue is not resolved to my satisfaction, I will escalate my complaint further: • Consumer Protection Authorities – I will report this case to the relevant regulatory bodies for false advertising and *****ulent substitution of goods. • Legal Action – If necessary, I will seek legal counsel regarding my rights under consumer protection laws. This is an urgent matter, and I expect a formal response within 7 business days, confirming that you will provide the correct product as initially purchased. I hope to resolve this matter amicably, but I will not accept ********* practices that mislead customers. Takealot | Return Credited | MRRN-859V6-7QG7 | APPETITE Automatic Pap Maker Deluxe
0 replies
13 months ago
Be very careful when buying from Appetite and Takealot
Formal Complaint – Misleading Advertising and *****ulent Product Substitution Takealot and Appetite SA, I am writing to formally lodge a complaint regarding a *****ulent and ********* transaction involving my recent purchase of the Deluxe Pap Maker from Takealot, supp**** by Appetite SA. Issue Summary I specifically purchased the Deluxe Pap Maker, as advertised on Takealot, believing I was paying for a superior product. However, upon receipt, I discovered that instead of the Deluxe version, an Original Pap Maker was deceptively placed inside the Deluxe packaging. This is a clear case of false advertising and product misrepresentation, which violates consumer rights and ethical business practices. Takealot & Appetite SA’s ********* Response When I reported this issue, instead of honoring my purchase by replacing the incorrect item with the actual Deluxe Pap Maker that I paid for, Takealot and Appetite SA have unilaterally decided to refund me, essentially dismissing my rightful claim. This response is completely unacceptable because: • I purchased the Deluxe version, not the Original version that was falsely packaged. • A refund does not correct the fact that I was misled into purchasing a falsely advertised product. • This sets a dangerous precedent where sellers can mislead customers, then simply offer refunds instead of rectifying the situation. My Demands: 1. Immediate Replacement – I demand that you replace the incorrect product with the actual Deluxe Pap Maker, as per the original purchase. 2. Accountability & Investigation – I expect a formal investigation into this misleading practice and an explanation of how a different product was placed into a Deluxe box. If this issue is not resolved to my satisfaction, I will escalate my complaint further: • Consumer Protection Authorities – I will report this case to the relevant regulatory bodies for false advertising and *****ulent substitution of goods. • Legal Action – If necessary, I will seek legal counsel regarding my rights under consumer protection laws. This is an urgent matter, and I expect a formal response within 7 business days, confirming that you will provide the correct product as initially purchased. I hope to resolve this matter amicably, but I will not accept ********* practices that mislead customers. Takealot | Return Credited | MRRN-859V6-7QG7 | APPETITE Automatic Pap Maker Deluxe
0 replies
22 months ago
Property24 doesn’t seem to care of the safety of their paying clients!!!
I spend hours crafting a comprehensive description for my property because I believe it helps sell or rent out my property faster and presents a more professional image to my clients. However, some agents take just seconds to copy my information and post it in their ads, which is not only unfair but also highly *********. Property24 needs to implement significant changes to allow people like me (paying clients) to report and inform them when our descriptions and photos are being ****** by other agents. Additionally, it is concerning when agents use my contact details from the website to call me privately and ask if they can list my property. If I wanted their services, I would have contacted them directly and not paid for my own advertising. This practice is in breach of the POPI Act, and despite informing many agents that they are not allowed to do this, it continues because some simply do not care. Property24 should also introduce a review tab for paying clients ***ners and agents), where we can privately review individuals making appointments, sending *****ulent ITC checks, or repeatedly using different names, surnames, phone numbers, and emails to view the same property (only when I reach the client do I than recognise him/her). Additionally, there are individuals who make multiple appointments and then fail to show up without any notice. I suggest Property24 require people to upload a copy of their ID and an ITC credit check when registering. This would ensure that we, as clients ***ners and agents), know that it is safe to take these people out for viewings. We could also review previous comments from other owners or agents, helping us identify potentially ***** clients. Property24 should make these changes for the safety and security of its paying clients.
0 replies
23 months ago
Checkers Mooirivier Junction -arrogant staff member-
Since the opening of Checkers Mooirivier Junction Potchefstroom, this has been our go to store although it’s a much further drive than the Checkers at Mooirivier Mall. We have chosen to shop only at Checkers Mooirivier Junction Potchefstoom because it a very clean and tidy Checkers, also the staff are very well mannered. Tonight, 6 June 2024 we visited the store just before 20:00, got everything we needed and headed to the pay point at 20:03. On reaching the pay point, at till 1 I greeted NEO and she ignored me, I then requested that she please packs my simba crisp into separate bags, she ignored me once again! She continued to till my items, within 2 minutes 3 of her colleagues walks up to her and she begins a personal conversation with them while scanning my items. This person conversation continues in her own personal language, totally ignoring us or responding to my request. As the conversation continues she tells her colleague that this store closes at eight, click her tongue very rudely repeating this 4 times to make sure we heard her. Scanning and pushing our items very roughly to the other side. Our sushi platter was thrown upside down into the bag aswell as she took out all her frustration on the items we bought. Having pathetic, unmannered staff like this is unacceptable. Don’t let one unmannered person like NEO give Checkers Mooirivier Junction a bad reputation! Checkers says “ we offer friendly service and fresh produce” I can vouch for the fresh produce only!
0 replies
25 months ago
KFC canal crossing needs competent employees
KFC canal crossing service is very bad. Presious took our order over the intercom (didnt inform us that they dont have coke or ice cream) we waited 15 minutes before reaching the payment window, approached the window and met another KFC employee that said Presious did not add our order to the computer so we have to reorder. Once reordered she tells us they they dont have coke or ice cream, had to wait another 30 min to get out of the drive throu without our order. Least they can do is put up a sign so we dont have to waste time !!!
0 replies
Review Distribution
5 Star
13 (18.309859154929576%)
4 Star
0 (0%)
3 Star
1 (1.408450704225352%)
2 Star
0 (0%)
1 Star
57 (80.28169014084507%)