1 reviews | Active since Member
<p>We are insured with mooirivier makelaars since 2003. From 2010 we had bad luck a break in, water damage, fire, house break in and people bumping my car twice. So yes we have been claiming as that is why we pay insurance. With the fire damage our broker with their independent assessor chose a contractor which did a bad job. I indicated to the assessor that I am not happy and his reaction was like we will see with our next claim what will happen. This was in 2014. I never thought they would do what they did. The contractor left chips on our toilet and bath in both bathrooms. I also informed the owner of the insurance company whilst we were together at a golf sponsored by them tournament. All she said was "O you were the client who had a fire at their house". Then I left it there and now I regret. Now we had a very traumatic break in the same "independent" assessor came to our house looking very disinterested took a look around and left. Next day we get a letter stating that we are cancelled as clients. I was at first very angry and dissapointed as they could have warned us. As they see us now as a high risk client. All though law allows them to this is just inhuman. We had a break in and I was really and still is very traumatised as we were in the house when it happened. I had to go to Dr for calming pills just to add to the trauma there comes mooirivier makelaars with the cancellation letter. I cried and was in disbelief then I thought let me get other insurance as this was not the first conflict with mooirivier... Just to find after their cancellation almost nobody wants to insure us. I have spoken to so many people who warned me about Potchefstroom mooirivier makelaars but I really thought they were exaggerating and also those who said they left them.... I now regret as I know there are people claiming more than us and they give preferential treatment. Also given some of our friends Mr price vouchers to replace their clothes even though they have expensive clothes. So yes learn my lesson. I don't even want them to reply as they will just say this is normal accepted procedure. Advice to Potchefstroom mooirivier makelaars</p> <p>A broker is not independent if you use the same one over and I er again and they even have attitude with your clients and now I bear the brunt of it</p> <p> </p> <p>Warn your clients that they are close to high risk status then we can decide not to claim</p> <p> </p> <p>Also when you work out how much we contributed to the scheme vs the sound you spend please add accrued interest you gained from us and also those we referred to you_which I will never do again</p> <p> </p> <p>Also don't make as if you have a personal touch as U don't otherwise you would have advised us no to claim even though we were victims. </p> <p> </p> <p>Also keep In mind that for the car accidents your clients make you calm back from the perpetrator and then take if odd your clients profile as you got the money back. And yes if our case I know you are still waiting</p> <p> </p> <p>Don't appoint ****py contractors who damage your clients property and when client complains the assessor becomes angry and promised revenge I just regret not complaining in writing and the boss also reacting as if you were wrong to complain. </p> <p> </p> <p>And to future clients Never never insure with mooirivier makelaars Potchefstroom </p>
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