MU
Moove uber
Unclaimed Business
MU
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|6 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(16.7%)
1(83.3%)
5(0%)
4(0%)
3(0%)
2(16.7%)
1(83.3%)
Frequently Asked Questions About Moove uber
Moove uber has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Moove uber across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Makgotso
1 reviews | Active since Jan 2020
5 Feb 2026, 01:15
Moove Uber driver ****
Hello, I would like to formally report a driver using a Moove vehicle who collected money from us claiming it was for Moove insurance excess. After receiving our payment, he failed to provide the agreed transport service. As a result, we were forced to use money we did not have to get to work, which has placed us under serious financial distress. He confirmed in writing that: The vehicle is with the insurance company Our money was used to pay the insurance excess We have proof of payment and full message records. We kindly request urgent a refund or means to get to work
Helpful (0)
|Replies (0)M
Makgotso
1 reviews | Active since Jan 2020
5 Feb 2026, 01:15
Moove Uber driver ****
Hello, I would like to formally report a driver using a Moove vehicle who collected money from us claiming it was for Moove insurance excess. After receiving our payment, he failed to provide the agreed transport service. As a result, we were forced to use money we did not have to get to work, which has placed us under serious financial distress. He confirmed in writing that: The vehicle is with the insurance company Our money was used to pay the insurance excess We have proof of payment and full message records. We kindly request urgent a refund or means to get to work
0
Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
11 Dec 2025, 07:38
MOOVE (MVASA CCO 1 (PTY) LTD)
Title: ALERT!!!: MOOVE (MVASA CCO 1) ********ly Withholding R7,500 Security Deposits through Proven *****. The complaint is against MOOVE (MVASA CCO 1 (PTY) LTD) for a *****ulent financial transaction related to a vehicle use agreement. Consumer *****: MOOVE has ********ly withheld my R7,500 Security Deposit since September 2025. They verbally rejected the refund based on the false claim that I missed a 20-week payment deadline. Irrefutable Evidence: My records prove the required deposit payments were completed six months before the agreement was terminated. MOOVE is using a deliberate, manufactured, and false excuse to ***** the consumer's funds. Refusal to Document: MOOVE refused to provide this *****ulent claim in writing, proving their bad faith and attempt to conceal evidence. Regulatory Action: This case has been escalated to the National Consumer Commission (NCC) for severe consumer ***** and the Competition Commission (CompCom) for restrictive business practices. This company’s business model involves the systematic theft of security deposits, backed by *****ulent accounting claims. This is a financial service dispute from A CONSUMER , not an employment matter.
Helpful (0)
|Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
11 Dec 2025, 07:38
MOOVE (MVASA CCO 1 (PTY) LTD)
Title: ALERT!!!: MOOVE (MVASA CCO 1) ********ly Withholding R7,500 Security Deposits through Proven *****. The complaint is against MOOVE (MVASA CCO 1 (PTY) LTD) for a *****ulent financial transaction related to a vehicle use agreement. Consumer *****: MOOVE has ********ly withheld my R7,500 Security Deposit since September 2025. They verbally rejected the refund based on the false claim that I missed a 20-week payment deadline. Irrefutable Evidence: My records prove the required deposit payments were completed six months before the agreement was terminated. MOOVE is using a deliberate, manufactured, and false excuse to ***** the consumer's funds. Refusal to Document: MOOVE refused to provide this *****ulent claim in writing, proving their bad faith and attempt to conceal evidence. Regulatory Action: This case has been escalated to the National Consumer Commission (NCC) for severe consumer ***** and the Competition Commission (CompCom) for restrictive business practices. This company’s business model involves the systematic theft of security deposits, backed by *****ulent accounting claims. This is a financial service dispute from A CONSUMER , not an employment matter.
0
Replies (0)NN
Nhlanhla N
1 reviews | Active since Jan 2020
29 Nov 2025, 03:09
Modern slavery
Modern Slavery at it best drivers are ill treated and always put under pressure
Helpful (0)
|Replies (0)NN
Nhlanhla N
1 reviews | Active since Jan 2020
29 Nov 2025, 03:09
Modern slavery
Modern Slavery at it best drivers are ill treated and always put under pressure
0
Replies (0)BB
FR
Fabian R
1 reviews | Active since Jan 2020
27 Oct 2025, 02:16
****mers
Hi there I recently hired a car from moove with the last money I could raise after being unemployed for a while. I tried my best to get things started working late nights and in really dangerous areas. After 3 weeks I finally made enough to fill up my tank. The very next morning my car was deactivated. I went to the office and begged them to please give me a chance and they refused. I owed 2400 rands .I had 1000 cash and a full tank which would have earn me the balance in a day. . They refused to help me and canceled my contract immediately. They only came to fetch the car key yesterday after 2 weeks meaning the car was just standing. I lost the fuel the last money for the deposit . I'm now going to loose my place where I stay. Please don't expect any decency from these people
Helpful (0)
|Replies (0)FR
Fabian R
1 reviews | Active since Jan 2020
27 Oct 2025, 02:16
****mers
Hi there I recently hired a car from moove with the last money I could raise after being unemployed for a while. I tried my best to get things started working late nights and in really dangerous areas. After 3 weeks I finally made enough to fill up my tank. The very next morning my car was deactivated. I went to the office and begged them to please give me a chance and they refused. I owed 2400 rands .I had 1000 cash and a full tank which would have earn me the balance in a day. . They refused to help me and canceled my contract immediately. They only came to fetch the car key yesterday after 2 weeks meaning the car was just standing. I lost the fuel the last money for the deposit . I'm now going to loose my place where I stay. Please don't expect any decency from these people
0
Replies (0)sD
shanell D
1 reviews | Active since Jan 2020
9 Jul 2025, 12:06
MOOVE ARE ****MERS DO NOT RENT FROM THEM !!!!!!!!!
If I could give this compnay a negative rating, I would! If you are an Uber Driver, DO NOT RENT A CAR FROM THIS COMPANY!!!!!! My father, an Uber driver, went and rented a car from this atrocious company. The terms of agreement were that he had to pay a deposit of R8,000 and R2,300 every week. The company advertises that you can rent the car later to own it after a certain time. Everything was fine for the first week or two. Then this company stopped paying my dad's earnings from his trips on the Uber platform. They made all kinds of excuses and refused to show him a breakdown of payments made and deducted. This went on for 2-3 weeks. They have essentially ****** +/- R10,000 from my dad. Who would work over 12-hour shifts to meet their target. The lack of integrity and transparency from this company is appalling, and Uber should be ashamed to partner with such ******* beings. Moove is a *****ulent company run by ******* !!! The cherry on top is that they tell you in the beginning that your deposit is refundable, but do not tell you that it is only refundable after 6 months of driving their car. So if you return their car within 6 months, they will not give your R8000 deposit back.
Helpful (0)
|Replies (0)sD
shanell D
1 reviews | Active since Jan 2020
9 Jul 2025, 12:06
MOOVE ARE ****MERS DO NOT RENT FROM THEM !!!!!!!!!
If I could give this compnay a negative rating, I would! If you are an Uber Driver, DO NOT RENT A CAR FROM THIS COMPANY!!!!!! My father, an Uber driver, went and rented a car from this atrocious company. The terms of agreement were that he had to pay a deposit of R8,000 and R2,300 every week. The company advertises that you can rent the car later to own it after a certain time. Everything was fine for the first week or two. Then this company stopped paying my dad's earnings from his trips on the Uber platform. They made all kinds of excuses and refused to show him a breakdown of payments made and deducted. This went on for 2-3 weeks. They have essentially ****** +/- R10,000 from my dad. Who would work over 12-hour shifts to meet their target. The lack of integrity and transparency from this company is appalling, and Uber should be ashamed to partner with such ******* beings. Moove is a *****ulent company run by ******* !!! The cherry on top is that they tell you in the beginning that your deposit is refundable, but do not tell you that it is only refundable after 6 months of driving their car. So if you return their car within 6 months, they will not give your R8000 deposit back.
0
Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
23 Apr 2025, 10:26
Warning to Uber customers
My wife and I called for an Uber from our home to Cape Town airport. We waited a few minutes and the driver arrived. We were quoted R202 for the trip and we selected to pay cash. The trip was uneventful and upon arrival at the airport we paid the driver R220 including an R18 tip. Upon arrival at Shaka international airport we attempted to call another Uber driver to take us to Umhlanga. The account was however blocked and we could not order a trip and were stranded.The reason reflected on the app was that the R202 had not been paid to the driver in Cape Town.All attempts to contact Uber were impossible and the only way of communicating is by way of messages Their responses to such messages are generic and meaningless. It has been simply impossible to engage with anyone in order to resolve this. Even at face value it is difficult to understand how they could accept the likelihood that their customers would take a trip from their home, remove all their luggage from the vehicle at destination and escape into the airport without paying the driver. Worse than this is that it is impossible to deal directly with anyone in order to defend these accusations of dishonesty on our part.
Helpful (0)
|Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
23 Apr 2025, 10:26
Warning to Uber customers
My wife and I called for an Uber from our home to Cape Town airport. We waited a few minutes and the driver arrived. We were quoted R202 for the trip and we selected to pay cash. The trip was uneventful and upon arrival at the airport we paid the driver R220 including an R18 tip. Upon arrival at Shaka international airport we attempted to call another Uber driver to take us to Umhlanga. The account was however blocked and we could not order a trip and were stranded.The reason reflected on the app was that the R202 had not been paid to the driver in Cape Town.All attempts to contact Uber were impossible and the only way of communicating is by way of messages Their responses to such messages are generic and meaningless. It has been simply impossible to engage with anyone in order to resolve this. Even at face value it is difficult to understand how they could accept the likelihood that their customers would take a trip from their home, remove all their luggage from the vehicle at destination and escape into the airport without paying the driver. Worse than this is that it is impossible to deal directly with anyone in order to defend these accusations of dishonesty on our part.
0
Replies (0)CM
Clayton M
1 reviews | Active since Jan 2020
1 Apr 2025, 06:36
Uber services
Good day my name is Clayton I have always used Uber with no problem no matter how much they charge me but now I am tired of what they are doing to us because I requested Uber on Friday and then I cancelled the trip they charged me R11 for cancellation fee and the trip was R339 and they didn’t return my money And this is not the first time this company cannot do their job because we keep on following up on them for our money sometimes you request a ride you pay for it with card payment in the morning when you want to request again they tell you that you’re owing the money that you paid yesterday And then you pay that money they don’t even return it they don’t do a follow-up as I am speaking right now they took the R339 from my account even now they haven’t returned my money I’ve been sending them messages but they’re ignoring me and if you’re owing them you can’t request I have paid R100 that I don’t even know where it came from I have paid R30 that I don’t even know where it came from and I’ve also paid R200 because I wanted to request because if you don’t pay them you can’t request now I am asking if these Uber companies take your money and not return it same time and this is your last money in your account what are you supposed to do now not the request you are stranded and you need that money what are you supposed to do because uber is expecting you to always have money because Uber is going to take your money and return it after four days or three days if you need that money on the port that they have taken in your account and they don’t return it what are you supposed to do now you are now stranded because of their services
Helpful (0)
|Replies (0)CM
Clayton M
1 reviews | Active since Jan 2020
1 Apr 2025, 06:36
Uber services
Good day my name is Clayton I have always used Uber with no problem no matter how much they charge me but now I am tired of what they are doing to us because I requested Uber on Friday and then I cancelled the trip they charged me R11 for cancellation fee and the trip was R339 and they didn’t return my money And this is not the first time this company cannot do their job because we keep on following up on them for our money sometimes you request a ride you pay for it with card payment in the morning when you want to request again they tell you that you’re owing the money that you paid yesterday And then you pay that money they don’t even return it they don’t do a follow-up as I am speaking right now they took the R339 from my account even now they haven’t returned my money I’ve been sending them messages but they’re ignoring me and if you’re owing them you can’t request I have paid R100 that I don’t even know where it came from I have paid R30 that I don’t even know where it came from and I’ve also paid R200 because I wanted to request because if you don’t pay them you can’t request now I am asking if these Uber companies take your money and not return it same time and this is your last money in your account what are you supposed to do now not the request you are stranded and you need that money what are you supposed to do because uber is expecting you to always have money because Uber is going to take your money and return it after four days or three days if you need that money on the port that they have taken in your account and they don’t return it what are you supposed to do now you are now stranded because of their services
0
Replies (0)