BS
Botha S
Active since Sep 2024
5
Reviews
0
Industries
Reviews
5 reviews5 months ago
Smooth experience
Their road side assistance was smooth. The lady was professional and patient. The tow truck driver was also helpful. However, there are some other conditions that are so inconvenient. Above all, help was available within short space of time.0 replies
16 months ago
Smooth Journey
My journey was so smooth. The transport arrived in 5 minutes. The gentleman by the name of Tumelo Baloyi was so professional. He was so friendly and patient. He is a responsible driver aswell. I really enjoyed the journey.0 replies
20 months ago
Today 25/12/2024, at around 8am, I had forgotten to deactivate my Carwatch on my app
Today 25/12/2024, at around 8am, I had forgotten to deactivate my Carwatch on my app. Immediately after starting my car, Cartrack called me without any delay. I missed their automated call. Then I immediately received another call from Neo Tau. She checked if I was okay and my car also. She further asked me security questions to verify if indeed it was myself. She is so professional and does her job with excellence. Cartrack never disappointed me since 2021 even recently. I recommend Carwatch option for all the car owners. I further would love to recommend "Start Prevent" option to keep the car locked till the owner returns to start it himself/herself.1 reply
23 months ago
Excellent service. Spontaneous reaction.
I had forgotten to switch off Carwatch on my app prior starting my car. I instantly received a call from Cartrack to verify my safety. A lady by the name of Keletso Sefoloshe followed up to check if I was indeed safe with my car. She was so friendly and professional. She asked me some security questions to verify if I was indeed safe. She really knows her job well. I strongly believe our cars are safe with Cartrack.1 reply
Review Distribution
5 Star
4 (80%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
0 (0%)